PURPOSE

In essence, communication skills play a fundamental role in how individuals connect, collaborate, and navigate various aspects of life, contributing to personal fulfilment and professional success.

COURSE CONTENT

Unit 1: Introduction to communication

  • Why is communication
    important in business?
  • Communication process
  • Purpose of communication
  • Types of communication
  • Email format

 

Unit 2: Meetings

  • Types of meetings
  • Role of agendas in meetings
  • Meeting procedures
  • Process of chairing a meeting

 

Unit 3: Report writing

  • Report writing
  • Types of business reports
  • Data collection
  • Compiling a report
  • Report writing process

 

Unit 4: Oral Presentations

  • Introduction
  • Creating the presentation
  • Building the presentation
  • Delivering your presentation

DELIVERY

Duration: 1 Day

Delivery: Classroom/Online

ACCREDITATION

5 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of all courses.

1 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of this course.

SHORT COURSES
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