PURPOSE
In essence, communication skills play a fundamental role in how individuals connect, collaborate, and navigate various aspects of life, contributing to personal fulfilment and professional success.
COURSE CONTENT
Unit 1: Introduction to communication
- Why is communication
important in business? - Communication process
- Purpose of communication
- Types of communication
- Email format
Unit 2: Meetings
- Types of meetings
- Role of agendas in meetings
- Meeting procedures
- Process of chairing a meeting
Unit 3: Report writing
- Report writing
- Types of business reports
- Data collection
- Compiling a report
- Report writing process
Unit 4: Oral Presentations
- Introduction
- Creating the presentation
- Building the presentation
- Delivering your presentation
DELIVERY
Duration: 1 Day
Delivery: Classroom/Online
ACCREDITATION
5 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of all courses.
1 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of this course.