BASIC BUSINESS PRINCIPLES

A learner attending this course will be able to understand and effectively apply basic business principles in order to improve productivity and efficiency of practice within the Freight Handling Environment.

Unit 1: Utilize machinery, equipment, materials and time

  • Demonstrate an understanding of the impact of quality customer service on profitability. 
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies that will enhance competitiveness. 
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources. 
  • Suggest methods to be used to combat cost overruns with respect to a given budget. 
  • Explain how an individual’s actions impact organisational profit and/or loss and cash flow. 
  • Describe the impact of new technologies on the budget of an organisation. 
  • Describe relationships between the stakeholders in a business and how that will impact an organisations’ success. 
 
 

Unit 2: Identify and apply goals aligned to the work situation which reflect the organisational goals

  • Demonstrate an understanding of the impact of quality customer service on profitability. 
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies that will enhance competitiveness. 
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources. 
  • Suggest methods to be used to combat cost overruns with respect to a given budget. 
  • Explain how an individual’s actions impact organisational profit and/or loss and cash flow. 
  • Describe the impact of new technologies on the budget of an organisation. 
  • Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
 
 

Unit 3: Maintain and enhance organisational image and customer service (both internal and external).

  • Demonstrate an understanding of the impact of quality customer service on profitability.
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
  • Suggest methods to be used to combat cost overruns with respect to a given budget.
  • Explain how an individual’s actions impact on organisational profit and/or loss and cashflow .
  • Describe the impact of new technologies on the budget of an organisation.
  • Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
 
 

Unit 4: Identify and anticipate customer’s requirements.

  • Demonstrate an understanding of the impact of quality customer service on profitability. 
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness. 
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
  • Suggest methods to be used to combat cost overruns with respect to a given budget.
  • Explain how an individual’s actions impact on organisational profit and/or loss and cashflow.
  • Describe the impact of new technologies on the budget of an organisation.
  • Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
 
 

Unit 5: Select and implement the most effective business solution.

  • Demonstrate an understanding of the impact of quality customer service on profitability.
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness. 
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
  • Suggest methods to be used to combat cost overruns with respect to a given budget.
  • Explain how an individual’s actions impact on organisational profit and/or loss and cashflow. 
  • Describe the impact of new technologies on the budget of an organisation.
  • Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success. 

Duration: 1 Day & 5 Days 

Delivery: Classroom/Online

Basic Business Principles

SAQA ID: 8000

NQF Level: 3

Credits: 9

SHORT COURSES
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