BASIC BUSINESS PRINCIPLES
A learner attending this course will be able to understand and effectively apply basic business principles in order to improve productivity and efficiency of practice within the Freight Handling Environment.
Unit 1: Utilize machinery, equipment, materials and time
- Demonstrate an understanding of the impact of quality customer service on profitability.
- Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies that will enhance competitiveness.
- Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
- Suggest methods to be used to combat cost overruns with respect to a given budget.
- Explain how an individual’s actions impact organisational profit and/or loss and cash flow.
- Describe the impact of new technologies on the budget of an organisation.
- Describe relationships between the stakeholders in a business and how that will impact an organisations’ success.
Unit 2: Identify and apply goals aligned to the work situation which reflect the organisational goals
- Demonstrate an understanding of the impact of quality customer service on profitability.
- Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies that will enhance competitiveness.
- Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
- Suggest methods to be used to combat cost overruns with respect to a given budget.
- Explain how an individual’s actions impact organisational profit and/or loss and cash flow.
- Describe the impact of new technologies on the budget of an organisation.
- Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
Unit 3: Maintain and enhance organisational image and customer service (both internal and external).
- Demonstrate an understanding of the impact of quality customer service on profitability.
- Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.
- Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
- Suggest methods to be used to combat cost overruns with respect to a given budget.
- Explain how an individual’s actions impact on organisational profit and/or loss and cashflow .
- Describe the impact of new technologies on the budget of an organisation.
- Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
Unit 4: Identify and anticipate customer’s requirements.
- Demonstrate an understanding of the impact of quality customer service on profitability.
- Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.
- Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
- Suggest methods to be used to combat cost overruns with respect to a given budget.
- Explain how an individual’s actions impact on organisational profit and/or loss and cashflow.
- Describe the impact of new technologies on the budget of an organisation.
- Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
Unit 5: Select and implement the most effective business solution.
- Demonstrate an understanding of the impact of quality customer service on profitability.
- Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.
- Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
- Suggest methods to be used to combat cost overruns with respect to a given budget.
- Explain how an individual’s actions impact on organisational profit and/or loss and cashflow.
- Describe the impact of new technologies on the budget of an organisation.
- Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
Duration: 1 Day & 5 Days
Delivery: Classroom/Online
Basic Business Principles
SAQA ID: 8000
NQF Level: 3
Credits: 9