BASIC BUSINESS PRINCIPLES

A learner attending basic business principles online course will be able to understand and effectively apply basic business principles in order to improve productivity and efficiency of practice within the Freight Handling Environment.

Unit 1: Utilize machinery, equipment, materials and time

  • Demonstrate an understanding of the impact of quality customer service on profitability. 
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies that will enhance competitiveness. 
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources. 
  • Suggest methods to be used to combat cost overruns with respect to a given budget. 
  • Explain how an individual’s actions impact organisational profit and/or loss and cash flow. 
  • Describe the impact of new technologies on the budget of an organisation. 
  • Describe relationships between the stakeholders in a business and how that will impact an organisations’ success. 
 
 

Unit 2: Identify and apply goals aligned to the work situation which reflect the organisational goals

  • Demonstrate an understanding of the impact of quality customer service on profitability. 
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies that will enhance competitiveness. 
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources. 
  • Suggest methods to be used to combat cost overruns with respect to a given budget. 
  • Explain how an individual’s actions impact organisational profit and/or loss and cash flow. 
  • Describe the impact of new technologies on the budget of an organisation. 
  • Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
 
 

Unit 3: Maintain and enhance organisational image and customer service (both internal and external).

  • Demonstrate an understanding of the impact of quality customer service on profitability.
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
  • Suggest methods to be used to combat cost overruns with respect to a given budget.
  • Explain how an individual’s actions impact on organisational profit and/or loss and cashflow .
  • Describe the impact of new technologies on the budget of an organisation.
  • Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
 
 

Unit 4: Identify and anticipate customer’s requirements.

  • Demonstrate an understanding of the impact of quality customer service on profitability. 
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness. 
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
  • Suggest methods to be used to combat cost overruns with respect to a given budget.
  • Explain how an individual’s actions impact on organisational profit and/or loss and cashflow.
  • Describe the impact of new technologies on the budget of an organisation.
  • Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success.
 
 

Unit 5: Select and implement the most effective business solution.

  • Demonstrate an understanding of the impact of quality customer service on profitability.
  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness. 
  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
  • Suggest methods to be used to combat cost overruns with respect to a given budget.
  • Explain how an individual’s actions impact on organisational profit and/or loss and cashflow. 
  • Describe the impact of new technologies on the budget of an organisation.
  • Describe relationships between the stakeholders in a business and how that will impact on an organisations’ success. 

Duration: 1 Day & 5 Days 

Delivery: Classroom/Online

Basic Business Principles

SAQA ID: 8000

NQF Level: 3

Credits: 9

SHORT COURSES
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