The purpose of the qualification is to build the knowledge and skills required by learners in End User Computing. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the End User Computing Course environment in the South African community and to respond to the challenges of the economic environment.

Modules and Courses

Module 1: Computer Basics

  • Basic computer skills
  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • Google sheets and forms
  • Use a GUI-based word processor to enhance a document through the use of tables and columns


Module 2: Business Communication

  • Accommodate audience and context needs in oral communication
  • Use language and communication in occupational learning programmes
  • Write texts for a range of communicative contexts
  • Present information in report format


Module 3: Finance of Office administrators

  • Apply basic invoicing and accounting principles
  • Use mathematics to investigate and monitor the financial aspects of personal, business, and national issues
  • Interpret basic financial statement


Module 4: Maths Literacy

  • Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the
    context of relevant calculations
  • Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts


Module 5: Project Management

  • Work as a project team member
  • Apply a range of project management tools


Module 6: Work and career orientation

  • Investigate life and work-related problems using data and probabilities
  • Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own
    organisation, and a specific workplace.

Duration: 12 Months

Delivery: Classroom/Online/Blended

  • Grade 10
  • End User Computing at NQF level 1

Qualifying learners could follow a career in:

  • Reception services
  • Switchboard operations
  • Financial administration
  • Banking administration
  • Personal/executive assistant services
  • Typing
  • Data capturing
  • Project coordination
  • Legal secretarial services
  • Reception supervision
  • Project coordination

National Certificate: End User Computing

Accreditation: MICT SETA

SAQA ID: 61591 

NQF Level: 3

Credits: 130


Mastering the learn of Basic computer Skills Courses means:

Learning how to use a computer system is the first step in mastering the computer basics. Before being able to send e-mails, surf the internet, or type documents, you will need to learn all of the following things:

  • How to safely switch a computer on and off.
  • How to use computer hardware, such as the keyboard, screen, and mouse.
  • Basic computer terminology and concepts.
  • How to use CD-ROMs, DVDs, and other types of memory devices.
  • How to work with computer files.
  • How to use an operating system such as Windows.
How To Use a Computer
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