end user computing



The purpose of the qualification is to build the
knowledge and skills required by learners in End User
Computing. It is intended to empower learners to
acquire knowledge, skills, attitudes and values
required to operate confidently in the End User
Computing environment in the South African
community and to respond to the challenges of the
economic environment.

Module 1: Computer Basics

  • Basic computer skills
  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • Google sheets and forms
  • Use a GUI-based word processor to enhance a document through the use of tables and column

Module 2: Business Communication

  • Accommodate audience and context needs in oral communication
  • Use language and communication in occupational learning programmes
  • rite texts for a range of communicative contexts
  • Present information in report format

Module 3: Finance of Office administrators

  • Apply basic invoicing and accounting principles
  • Use mathematics to investigate and monitor the financial aspects of personal, business, and national issues
  • Interpret basic financial statement

Module 4: Maths Literacy

  • Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the
    context of relevant calculations
  • Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts

Module 5: Project Management

  • Work as a project team member
  • Apply a range of project management tools

Module 6: Work and career orientation

  • Investigate life and work-related problems using data and probabilities
  • Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own
    organisation, and a specific workplace.

Duration: 12 Months

Delivery: Classroom/Online/Blended

Grade 10

Computer Literacy

Qualifying learners could follow a career in:

  • Reception services
  • Switchboard operations
  • Financial administration
  • Banking administration
  • Personal/executive assistant services
  • Typing
  • Data capturing
  • Project coordination
  • Legal secretarial services
  • Reception supervision
  • Project coordination

National Certificate: End User Computing

Accreditation: MICT SETA

SAQA ID: 61591 

NQF Level: 3

Credits: 130