GENERIC MANAGEMENT NQF LEVEL 4

Module 1: Work orientation

• Demonstrate knowledge and understanding of HIV/AIDS in a
  workplace, and its effects on a business sub-sector, own
  organisation, and a specific workplace

Module 2: Communication

• Accommodate audience and context needs in oral/signed
  communication
  Interpret and use information from texts
  Use language and communication in occupational learning
  programmes
  Write/present/sign texts for a range of communicative contexts
  Engage in sustained oral/signed communication and evaluate
  spoken/signed texts
  Read/view, analyse and respond to a variety of texts
  Use the writing process to compose texts required in the
  business environment
  Write/present/sign for a wide range of contexts

Module 3: Mathematical Literacy

• Apply knowledge of statistics and probability to critically
  interrogate and effectively communicate findings on life related
  problems
• Represent analyse and calculate shape and motion in 2-and 3-
  dimensional space in different contexts
• Use mathematics to investigate and monitor the financial
  aspects of personal, business, national and international issues

Module 4: Improving team effectiveness

• Apply the organisation’s code of conduct in a work environment
• Conduct a structured meeting
• Employ a systematic approach to achieving objectives
• Identify responsibilities of a team leader in ensuring that
  organisational standards are met
• Motivate and build a team
• Prioritise time and work for self and team
  Solve problems, make decisions and implement solutions
• Identify and explain the core and support functions of an
  organisation
• Induct a member into a team
  Maintain records for a team
• Describe and assist in the control of fraud in an office
  environment
• Develop administrative procedures in a selected organisation
• Manage administration records
• Manage service providers in a selected organisation
• Apply efficient time management to the work of a
  department/division/section

Module 5: Monitor team effectiveness

• Apply leadership concepts in a work context
• Monitor the level of service to a range of customers
• Manage individual and team performance

Module 6: Manage finance

• Manage expenditure against a budget