BUSINESS ADMINISTRATION NQF 3

Module 1: Professional Behaviour

• Maintain a secure working environment
• Function in a business environment
• Operate in a team
• Use communication skills to handle and resolve conflict in the workplace.

Module 2: Computer Literacy

• MS Word Level 1
• MS Excel Level 1
• Internet
• Plan, monitor, and control an information system in a business environment

Module 3: Communication Skills

• Communicate verbally and non-verbally in the workplace
• Interpret and use information from texts
• Write texts for a range of communicative contexts
• Accommodate audience and context needs in oral communication

Module 4: Business Skills

• Apply basic business principles
• Plan and conduct basic research in an office environment
• Demonstrate an understanding of a selected business environment
• Interpret basic financial statements

Module 5: Human Resources

• Introduce new staff to the workplace
• Demonstrate understanding of employment relations in an organisation

Module 6: Office Administration

• Monitor and control the maintenance of office equipment
• Maintain a booking system
• Co-ordinate meetings, minor events, and travel arrangements
• Monitor and control office supplies
• Plan and prepare meeting communications

Module 7: Business Mathematics

• Use mathematics to investigate and monitor the financial aspects of personal, business, and national issues
• Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations
• Investigate life and work-related problems using data and probabilities
• Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
• Perform basic business calculations