Microsoft Outlook






Microsoft Outlook is a communication software program used for email, calendar and task management. In this course, you will learn how to organise your inbox
and simplify your life. There are many features to help you work not only faster but smarter as well. Enrol now and learn the basics of Microsoft Outlook 365 that you can use in the workplace.


Learn how to compose and manage messages using Microsoft Outlook. Attach, preview and save attachments. Send an automatic reply and filter through emails. View and customise your calendar. Be able to schedule appointments and meetings. Manage meeting requests and be able to create a distribution list to reach your contacts. Be able to create and manage tasks, import and export Microsoft Outlook files and be well versed in email etiguette.

  • Unit 1: Electronic mail
    1. Navigating the Microsoft Outlook interface and changing the current view
    2. Opening Microsoft Outlook, creating and sending emails and closing Microsoft Outlook
    3. Formatting, using the spellchecker option and deleting messages
    4. Working with multiple messages and copying text
    5. Identifying the sender, replying, forwarding and saving draft messages
    6. Moving, copying and recalling or replacing an email message
    7. Attaching a file to an email and removing an attachment
    8. Previewing, opening and saving an attachment
    9.  Creating, editing and attaching a signature to an email
    10. Sending an automatic out of office reply email
    11. Flagging, prioritising and adding reminders to emails
    12. Organising and sorting emails
    13. Searching and filtering through emails

  • Unit 2: Calendar
    1. Viewing and customising the calendar
    2. Mailing, printing and sharing your calendar
    3.  Creating and editing an appointment
    4. Creating and editing recurring meetings
    5. Inviting others to a meeting
    6. Replying to a meeting request
    7. Keeping track of meeting responses
  • Unit 3: Contracts
    1. Creating and editing contacts
    2. Creating a distribution list and saving contact details
  • Unit 4: Tasks
    1. Creating and editing a task
    2. Assigning a task and responding to a task request
  • Unit 5: More functions
    1. Importing and exporting Microsoft Outlook files.
    2. Using categories for emails, calendars and
    3. Sharing and opening another user’s calendar
    4. Printing an email
  • Unit 6: Email etiquette and legislation
    1. Sending emails
    2. Attachments and forwarding
    3. Formatting emails

Duration: 1 Day

Delivery: Classroom/Online


5 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of all courses.

1 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of this course.

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