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SpecCon Holdings

Service Station Assistant Qualification

NQF Level 2 | W&R SETA

Service Station Assistant

Essential qualification for service station operations, covering fuel dispensing, customer service, and safety protocols. Develop practical skills for entry-level positions in service station environments.

28
Credits
6-8
Months
NQF 2
Level
Person working at gas station pump

Qualification Overview

The Occupational Certificate: Service Station Assistant (NQF Level 2) provides essential knowledge and skills for working in service station environments. This qualification is designed for individuals seeking entry-level positions in fuel retail and service station operations.

Students will gain practical skills in fuel dispensing, customer service, safety protocols, and environmental compliance while developing essential workplace competencies.

Learning Modules

Module 1: Fuel Dispensing and Operations (14 Credits)

  • • Principles of fuel dispensing, safety protocols, and equipment operation (3 Credits)
  • • Operate fuel dispensing equipment safely and efficiently (2 Credits)
  • • Handle different fuel types and manage dispensing processes (3 Credits)
  • • Apply fuel dispensing procedures in real service station environment (6 Credits)

Module 2: Customer Service and Sales (10 Credits)

  • • Customer service principles in service station environment (2 Credits)
  • • Interact professionally with customers and handle inquiries (2 Credits)
  • • Process customer payments and transactions (2 Credits)
  • • Provide customer service in operational service station setting (4 Credits)

Module 3: Safety and Environmental Compliance (8 Credits)

  • • Health and safety regulations for service stations (2 Credits)
  • • Environmental protection and spill prevention procedures (1 Credit)
  • • Implement safety protocols and emergency procedures (2 Credits)
  • • Apply safety measures and environmental compliance (3 Credits)

Quick Facts

SETA: W&R SETA
NQF Level: 2
Credits: 28
NLRD ID: 99708
Status: Accredited
Expiry Date: 14-May-29

Career Opportunities

  • Service Station Attendant
  • Fuel Pump Operator
  • Petrol Station Assistant
  • Fuel Retail Worker
  • Customer Service Representative

Related Qualifications

Store Person NQF 2
Stock management
Sales Assistant NQF 3
Intermediate sales
Retail Supervisor NQF 4
Supervisory level

Ready to Start Your Service Station Career?

Join our Service Station Assistant qualification and develop the essential skills needed for a successful career in fuel retail.

Enquire About Service Station Assistant NQF2

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