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SpecCon Holdings

MERSETA Qualifications

NQF Level 4 | MERSETA

Occupational Certificate: Automotive Sales Advisor

Master the art of automotive sales with comprehensive training in vehicle knowledge, customer relations, sales techniques, and industry best practices to excel as a professional automotive sales advisor.

224
Credits
24
Months
NQF 4
Level
Automotive sales professional showing car to customer

Qualification Overview

The Occupational Certificate: Automotive Sales Advisor qualification provides comprehensive training in automotive sales, customer service, and vehicle product knowledge. This program combines theoretical knowledge with practical skills needed to excel in the automotive sales industry and provide exceptional customer experiences.

Learning Outcomes

Upon completion of this qualification, learners will be able to:

  • Apply professional customer service skills in automotive sales environments
  • Demonstrate comprehensive knowledge of automotive products and services
  • Execute effective sales and marketing strategies for vehicles and parts
  • Manage stock control and inventory processes efficiently
  • Apply vehicle financing principles and processes
  • Maintain workplace safety, health, and environmental standards

Career Opportunities

This qualification opens doors to various automotive sales opportunities including:

Automotive Sales Advisor
Vehicle Sales Consultant
Parts Sales Representative
Customer Service Advisor (Automotive)
Showroom Sales Manager
Automotive Finance Specialist

Core Modules

Module 1: Stock Control

  • •Handling stock, NQF Level 4, 10 Credits
  • •Control Inventory, NQF Level 4, 10 Credits
  • •Stock control processes, NQF Level 4, 30 Credits

Module 2: Merchandising and Promotional Activities

  • •Merchandise, market and promote vehicle stock, NQF Level 4, 15 Credits
  • •Deal with and Promote Stock, NQF Level 4, 10 Credits

Module 3: Customer Service

  • •Customer service, NQF Level 3, 5 Credits

Module 4: Sales and Marketing

  • •Sell products and services, NQF Level 3, 10 Credits
  • •Sell Automotive Products and Services, NQF Level 4, 10 Credits
  • •Finalise the sale, NQF Level 2, 5 Credits
  • •New and used car sales processes, NQF Level 4, 30 Credits
  • •Vehicle parts sales processes, NQF Level 4, 30 Credits

Module 5: Operational Processes

  • •World of work fundamentals, NQF Level 2, 3 Credits
  • •Carry out Vehicle Service Operational Activities, NQF Level 4, 15 Credits
  • •Vehicle service control processes, NQF Level 4, 30 Credits

Module 6: Occupational Health and Safety

  • •Workplace safety, health, environment and quality practices, NQF Level 2, 5 Credits
  • •Work Safely, NQF Level 2, 3 Credits

Module 7: Vehicle Financing

  • •Vehicle finance, NQF Level 3, 3 Credits

Qualification Details

SETA MERSETA
NQF Level Level 4
Credits 224 Credits
Duration 24 Months
Delivery Mode Blended Learning
Assessment Competency Based
NLRD ID 118097
Reference Sheet QCTO Cambridge
Expiry Date 14-May-29
Status Accredited

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