GENERIC MANAGEMENT LEVEL 3

COMMUNICATION SKILLS
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PURPOSE

The purpose of the qualification is to build the knowledge and skills required by employees in junior management who have had schooling below NQF level 3. It is intended to empower learners to acquire knowledge, skills, attitudes, and values required to operate confidently as junior managers in the South African community and to respond to the challenges of the economic environment and changing world of work.

COURSE CONTENT

Module 1: Communication

  • Accommodate audience and context needs in oral
    communication
  • Interpret and use information from texts
  • Use language and communication in occupational learning
    programmes
  • Write texts for a range of communicative contexts

 

Module 2: Mathematical Literacy

  • Demonstrate an understanding of the use of different number
    bases and measurement units and an awareness of error in the
    context of relevant calculations
  • Describe, apply, analyse and calculate shape and motion in 2-and
    3-dimensional space in different contexts
  • Investigate life and work-related problems using data and
    probabilities
  • Use mathematics to investigate and monitor the financial
    aspects of personal, business, and national issues

 

Module 3: Basic Computer Skills

  • Basic Computer Skills
  • MS Excel Level 1
  • MS Word Level 1
  • MS PowerPoint Level 1
  • MS Outlook

 

Module 4: Understanding the workplace

  • Interpret current affairs related to a specific
    business sector
  • Identify and explain the core and support
    functions of an organisation
  • Describe and apply the management functions of
    an organisation

 

Module 5: Business Processes

  • Conduct a structured meeting
  • Demonstrate knowledge and understanding of
    HIV/AIDS in a workplace, and its effects on a
    business sub-sector, own organisation, and a
    specific workplace
  • Maintain records for a team
  • Prioritise time and work for self and team

 

Module 6: Role of a team player

  • Identify responsibilities of a team leader in
    ensuring that organisational standards are met
  • Induct a new member into a team
  • Motivate a team
  •  

DELIVERY

Duration: 12 Months

Delivery: Classroom/Online/Blended

ENTRY LEVEL REQUIRMENTS

  • Grade 10
  • Computer Literacy

CAREER POSSIBILITIES

  • Qualifying learners could follow a career in:
  • Anybody pursuing a career in management

ACCREDITATION

National Certificate: Generic Management

Accreditation: Services SETA

SAQA ID: 83946 

Qualification

Qualification ID (link to SAQA)

NQF Level

Entry Requirments

Generic Management NQF 3

SAQA ID: 83946 LP 23654

NQF LEVEL 3

It is assumed that learners are competent in Communication and Mathmatical Literacy at NQF level 2

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