Business Communication Writing Online Course

Master Writing Skills for Every Office Situation

Effective communication is key in office administration. This course sharpens your writing skills to suit different professional contexts, helping you convey information clearly and confidently.

Tailor Your Message with Essential Administrative Skills

Learn how to adapt your writing style for emails, reports and official documents. Our administration courses teach you how to meet diverse communication needs in the workplace.

Write with Impact Across Multiple Communicative Contexts

From formal letters to quick memos, develop the ability to write purposefully and professionally. These skills boost your effectiveness as a team member in any administrative role. Good writing enhances collaboration and efficiency. This training ensures you are prepared to communicate appropriately across various scenarios, a vital skill in today’s office environments.

Adapt Tone, Audience & Purpose, learners at this level write/present/sign texts with complex subject matter and a need for various levels of formality in language and construction.

Adapt Tone, Audience & Purpose, learners at this level write/present/sign texts with complex subject matter and a need for various levels of formality in language and construction. They select text type, subject matter and language to suit specific audiences, purposes and contexts. Writers/signers can use linguistic structures and features to influence readers/their audience. They draft, redraft and edit own writing/signing to meet the demands of a range of text-types. They use language appropriate to the socio-cultural, learning or workplace/technical environment as required. They explore presentation techniques as an alternative to writing/signing own texts..

Course Content
  • The purpose for writing/signing, the target audience and the context are clear in relation to the learning task or activity.
  • The text-type, style, and register selected are appropriate for the audience, purpose and context.
  • Language appropriate to socio-cultural sensitivities is selected and used in an appropriate manner without compromising the author’s own values or arguments.
  • Writing/signing is well-structured and conveys its message clearly.
  • Critical thinking skills are used as strategies for planning.
  • Research skills are evident in the way data and information relevant to the context is identified, located, selected and synthesised for inclusion in the final text.
  • Meaning is clearly expressed through the use of a range of sentence structures, lengths and types.
  • The use of paragraph conventions and links between paragraphs in texts, promotes coherence and cohesion in writing/signing. Their use is explained with reference to logical progression, cause and effect and/or contrast.
  • The overall structure of a piece of writing/signing is controlled and the conclusion is clearly formulated.
  • Writing/signing produced is appropriate to the audience, purpose and context. Corrections are an improvement on the original.
  • Control of grammar, diction/clarity of sign, sentence and paragraph structure is checked and adapted for consistency.
  • Logical sequencing of ideas and overall unity are achieved through redrafting.
  • There is clear evidence that major grammatical and linguistic errors are edited out in redrafts.
  • Inappropriate or potentially offensive language is identified and adapted/removed.
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
SpecCon Short Course
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