Short Courses Catalogue
Transforming education through digital learning
Explore our wide range of short courses designed to enhance your skills and knowledge in various fields. Whether you’re looking to advance your career, learn something new, or deepen your expertise, our flexible and engaging courses are perfect for you. Browse through topics tailored to meet industry demands and personal growth, with options for all levels.
Categories
Administration
- Administrative Procedure Development
- Administrative Record Management
- Advanced Microsoft Word
- Advise, Train, and Contract Service Providers
- Analysing Media Impact on Business Sectors
- Apply Knowledge of Self and Team in Order to Develop a Plan to Enhance Team Performance
- Assessor (Conduct Outcome-based Assessments)
- Audience and Context in Oral Communication
- Basic Business Principles
- Basic Microsoft Excel
- Basic Microsoft Word
- Basic Office Research
- Booking Systems
- Business Writing Level 4
- Communication in Diverse Contexts
- Comprehensive Security Risk Training
- Control Expenses Within a Budget
- Cultural Awareness
- Effective Time Management
- Employment relations in an organisation
- Empowering Team Members
- Everyday Business Functions
- Exploring Physical Quantities and Geometrical Relationships
- Fraud Management in the Office
- Incorporate Batho Pele Principles in Your Work Role
- Interpreting Literary Texts
- Introduce new staff to the workplace
- Introduction to Labour Law and the Basic Conditions of Employment Act
- Language and Communication in Occupational Learning
- Maintenance of Office Equipment
- Manage general administration
- Managing an Information System in a Business
- Managing of Service Providers
- Managing Office Supplies
- Mathematics Level 4
- Office Etiquette
- Oral Communication and Text Evaluation
- Plan and prepare meeting communications
- Present information in report format
- Reading, Analysing, and Responding to Texts
- Skills Development Coordination Practices (SDF)
- Stock and Fixed Asset Management
- Understanding Different Business Environments
- Understanding HIV/AIDS in the Workplace
- Understanding Organisational Ethics
- Using Information from Texts
- Using Statistics and Probability to Analyse and Communicate Life Problems
- Work as a project team member
- Writing for Various Communicative Contexts
- Work with a range of patterns and functions and solve problems
- Statistics and probability to influence the use of data
- Communicate verbally and non-verbally in the workplace
- Interpret classification systems in order to organise, retrieve and dispose of records
- Motivate and build a team
- Process incoming and outgoing telephone calls
- Maintain and adapt oral/signed communication
- Mathematics Level 3
Automotive Vehicle
Assessments
- Advanced Excel Assessment
- Basic Computer Skills Assessment
- Basic Excel Assessment
- Data Checking Assessment
- Figure Classification Assessment
- Intermediate Excel Assessment
- Interview Skills Assessment
- Language Proficiency Test (English)
- Numerical Reasoning Assessment
- Situational Judgement Assessment
- Verbal Reasoning Assessment
- Speed Typing Test Assessment
Business
- Advanced Microsoft Word
- Advise, Train, and Contract Service Providers
- Access and use information from texts
- Analysing Media Impact on Business Sectors
- Audience and Context in Oral Communication
- Basic Microsoft Excel
- Basic Microsoft Word
- Basic Supervisory Skills – Supervising Project Teams
- Business Planning for New Ventures
- Business Principles and Information Technology
- Business Report Writing in Retail/Wholesale
- Business Communication
- Business & Personal Financial Analysis
- Coaching for Business Managers
- Communicate With Customers in a Contact Centre and BPO
- Communication in Diverse Contexts
- Control Expenses Within a Budget
- Cultural Awareness
- Financial Intelligence Centre Act (FICA)
- How to Start Your First Business
- Incorporate Batho Pele Principles in Your Work Role
- Interpreting Literary Texts
- Introduction to Labour Law and the Basic Conditions of Employment Act
- Language and Communication in Occupational Learning
- Managing of Service Providers
- Mathematics Level 4
- Office Etiquette
- Plan and prepare meeting communications
- Present information in report format
- Reading, Analysing, and Responding to Texts
- Skills Development Coordination Practices (SDF)
- Stock and Fixed Asset Management
- Time Management
- Understanding Broad-Based Black Economic Empowerment
- Understanding Different Business Environments
- Understanding Organisational Ethics
- Work as a project team member
- Work Unit Estimation and Late Delivery Implications
- Writing for Various Communicative Contexts
- Write/present for a defined context
- Effective Performance in a Business
- Mathematics Level 3
Compliance: Corporate
Governance and Development
- Computer Industry Ethics in South Africa
- Collect and Record Information Queries and Requests From Customers
- Ethical Conduct in the Workplace
- Fair and Effective Disciplinary Procedures
- Implement and manage human resource and labour relations policies and acts
- Introduction to Labour Law and the Basic Conditions of Employment Act
- IT Support & Customer Care
- Mastering Disciplinary Hearings: A Comprehensive Guide
- Office Etiquette
- Professional Conduct and Ethics in the Workplace
- The Key Issues Important for Compliance With Corporate Governance Principles and Social Responsibility
- Corporate Governance and Social Responsibility
Compliance: Health and Safety
Compliance: Regulatory and Legal
- Cybercrimes Act 19 of 2020 and Business Email Compromise (5 in1)
- Customer Data Collection and Recording
- Financial Intelligence Centre Act (FICA)
- Fraud Management in the Office
- Protection of Personal Information Act
- Skills Development Coordination Practices (SDF)
- Understanding Broad-Based Black Economic Empowerment
- Introduction to LL and BCEA Learner Guide
Computer
- Advanced Microsoft Excel
- Advanced Microsoft PowerPoint
- Advanced Microsoft Word
- Basic Microsoft Excel
- Basic Microsoft PowerPoint
- Basic Microsoft Word
- Financial Modeling
- Google sheets and forms
- Intermediate Microsoft Excel
- Intermediate Microsoft Word
- Introduction to computers
- Microsoft Outlook
- Microsoft Visual Basic for Excel
Contact Centre
- Apply the Skills of Customer Care
- Collect and Record Information Queries and Requests From Customers
- Communicate With customers in a Contact Centre BPO
- Computer Skills for Contact Centre Staff
- Demonstrate an understanding of Contact Centre and BPO working practices
- Exhibitor and Visitor Engagement Management
- Identify and respond to customer needs in a Contact Centre
- Managing Customer Complaints in a Contact Centre
- Provide Information to Customers in Contact Centre
- Handle a range of customer complaints in a Contact Centre and BPO
- Meet performance standards within a Contact Centre
- Gather and provide relevant information to contribute to contact centre problem solving
- Contribute to a diverse working environment in a Contact Centre
- Apply out-bound Contact Centre Operations within a commercial environment
- Instil in myself a personal Contact Centre culture
- Work as a member of a Contact Centre team
- Conduct exhibition telemarketing
- Manage in-bound and/or out-bound calls in a Contact Centre
Entrepreneurship
- Administrative Skills for Meeting and Event Coordination
- Business Planning for New Ventures
- Contract Administration in a New Business
- Customer Service for Professionals
- Entrepreneurial Characteristics
- Finance a new venture
- Financial Planning for New Ventures
- How to Start Your First Business
- Identifying Business Opportunities
- Implement and manage human resource and labour relations policies and acts
- Manage business operations
- Financial Management Essentials for Entrepreneurs
- Strategic Financial Planning for Startups
- Manage general administration
- Match new venture opportunity to market needs
- Motivational Theories and Principles in Leadership
- Negotiation Skills in Business
- New Venture Marketing Strategies
- Plan and manage production/operations in a new venture
- Processing Transactions: Petty Cash & Banking
- Produce a business plan for a new venture
- Professional Conduct and Ethics in the Workplace
- Professional Interaction Techniques
- Reception Management Skills
- Research the viability of new venture ideas/opportunities
- Strategies to Improve New Venture Performance
- Tender for business or work in a selected new venture
- The composition of a selected new venture’s industry/sector and its procurement systems
- Understanding Broad-Based Black Economic Empowerment
- Understanding Market Mechanisms in New Ventures
Excel
Facilitation Skills
Finance
- Booking Systems
- Control Expenses Within a Budget
- Finance a new venture
- Financial Intelligence Centre Act (FICA)
- Financial Modeling
- Interpreting Financial Reports
- Financial Management Essentials for Entrepreneurs
- Strategic Financial Planning for Startups
- Manage Personal Finances
- Mathematics Level 4
- Perform basic business calculations
- Processing Transactions: Petty Cash & Banking
- Strategies to Improve New Venture Performance
- Understanding VAT (Value Added Tax)
- Financial Aspects of Personal, Business and National Issues
- Number Bases and Measurement Units, and an Awareness of Error in the Context of Relevant Calculations
- Demonstrate an understanding of the use of different number bases and measurement units, an awareness of error in the context of relevant calculations
- Rational and irrational numbers and number systems
- Mathematics Level 3
- Financial Advisory and Intermediary Services Act
Food Safety
Human Resources
- Conducting Organisational Needs Analysis
- Fair and Effective Disciplinary Procedures
- Implement and Manage Human Resource and Labour Relations Policies and Acts
- Interviewing Skills for Employers
- Introduction to Labour Law and the Basic Conditions of Employment Act
- Mastering CV Construction and Interview Skills
- Mastering Disciplinary Hearings: A Comprehensive Guide
- Protection of Personal Information Act
- Recruitment
- Sexual Harassment
- Skills Development Coordination Practices (SDF)
- Train the Trainer
- Understanding Broad-Based Black Economic Empowerment
- Handle Complaints and Problems
Information Technology (IT)
- Apply Concepts and Principles of Business Ethics in the Professional Environment
- Booking Systems
- Business Communication
- Business Principles and Information Technology
- Business Report Writing in Retail/Wholesale
- Computer Industry Ethics in South Africa
- IT Solutions Assessment
- Conducting a Technical Meeting
- Conducting Organisational Needs Analysis
- Create Database Access with SQL
- Designing Information Systems
- Develop understanding within an organisation about the risks associated with its functioning and contexts
- Implementation options for Information Technology (IT)
- Implementing and Maintaining Information Systems
- Installing a Networked Workstation
- IT Support & Customer Care
- IT Support and Enterprise Systems Management
- LAN Installation and Commissioning
- Local Area Network (LAN) Management Issues
- Local Area Network Administration
- Logical Problem Solving and Error Detection
- Manage and communicate requirements
- Manage and Supervise Business Analysis
- Multi-User Computer System Security Administration
- Multi-User Operating System Management
- Office Local Area Network (LAN) Design
- Perform requirements analysis
- Research Using Computer Technology
- Setting Up Multi-User Network Operating Systems
- Testing IT Systems Against Given Specifications
- Troubleshooting Single- and Multi-User OS Issues
- Understanding Computer Database Management Systems
- Understanding Computer Network Architectures and Standards
- WANs vs. LANs: Understanding and Comparison
- Work Unit Estimation and Late Delivery Implications
- Demonstrate logical problem solving and error detection techniques
- Developing Innovative Work Environments
- Understanding Multi-User Operating Systems
- Perform Business Analysis
- Process data using information technology
- Promotion of Access to Information Act (5 in 1)
Insurance
Leadership
- Apply Knowledge of Self and Team in Order to Develop a Plan to Enhance Team Performance
- Applying an Organisation’s Code of Conduct
- Building High-Performance Teams
- Business Ethics
- Coaching for Business Managers
- Communication Skills
- Conduct a Meeting
- Change Management
- Critical Thinking and Problem Resolution
- Define Core and Secondary Functions of an Organisation
- Employment relations in an organisation
- Empowering Team Members
- Introducing a New Team Member
- Leadership theories
- Motivational Theories and Principles in Leadership
- Operational Planning
- Set Priorities for Team and Personal Tasks
- Talent Management
- Time Management
- Understanding HIV/AIDS in the Workplace
- Analyse leadership and related theories in a work context
- Motivate and build a team
Legal
License Theory
Management
- Administrative Procedure Development
- Administrative Skills for Meeting and Event Coordination
- Analyse and Management Practices Within the Supply Chain
- Applying an Organisation’s Code of Conduct
- Basic Supervisory Skills – Supervising Project Teams
- Branding
- Building High-Performance Teams
- Business Ethics
- Coaching for Business Managers
- Communication Skills
- Conduct a Meeting
- Critical Thinking and Problem Resolution
- Cultivating Productive Supply Chain Culture
- Define Core and Secondary Functions of an Organisation
- Developing Strategies for Operational Supply Optimisation
- Effective Time Management
- Emotional intelligence
- Employment relations in an organisation
- Empowering Team Members
- Ethical Conduct in the Workplace
- Financial Planning for New Ventures
- Implementation options for Information Technology (IT)
- Introducing a New Team Member
- Introduction to Labour Law and the Basic Conditions of Employment Act
- Knowledge management
- Leadership in Supply Chain Management
- Leadership theories
- Maintaining Team Records
- Manage Business Operations
- Manage Diversity to Add Value in the Workplace
- Managing Office Supplies
- Managing Supply Chain Relationships
- Mathematical Analysis in Economics and Finance
- Microsoft Outlook
- Office Etiquette
- Operational Planning
- Performance Standards and Review Processes
- Philosophy of Supply Chain Management
- Promote a Learning Culture
- Recruitment
- Set Priorities for Team and Personal Tasks
- Sexual Harassment
- Skills Development Coordination Practices (SDF)
- Talent Management
- Time Management
- Train the trainer
- Understanding HIV/AIDS in the Workplace
- Use of Security Equipment
- Managing Workplace Conflicts
- Monitor, assess and manage risk
- Motivate and build a team
People Skills
- Build Customer Relations in an Operational Unit
- Communicate in an Assertive Manner With Clients and Fellow Workers
- Communicate With Customers in a Contact Centre and BPO
- Customer Satisfaction
- Customer Service for Professionals
- Describe the Interaction With Internal Departments and External Sales Support Structures
- Effective Communication Techniques
- Electronics Communications and Transactions Act (5 in 1)
- Effective Sales: A Masterclass
- Identify and respond to customer needs in a Contact Centre
- Managing Customer Complaints in a Contact Centre
- Negotiation Skills
- Personal Development
- Professional Interaction Techniques
- Public Speaking
- Sell products to corporate fleet owners
- Stress Management
- Identify responsibilities of a team leader in ensuring that organisational standards are met
- Perform Hand Over and Take Over Responsibilities
Personal Wellness
Project Management
- Analysing Shape and Motion in 2D and 3D Space
- Apply Knowledge of Self and Team in Order to Develop a Plan to Enhance Team Performance
- Business Writing Level 4
- Contributing to Project Initiation and Scope Definition
- Contributing to Project Risk Management
- Implementing Project Administration Processes
- Develop, implement and evaluate a project plan
- Manage Project Meetings and Workshops
- Managing Project Documentation
- Mathematics Level 4
- Oversee and Share Project Timelines
- Project Budget Preparation and Management
- Project Management Fundamentals
- Support Quality Implementation in Projects
- Tools and Techniques for Project Management
- Work as a project team member
- Develop, Implement and Evaluate a Project Plan
- Participate in the Estimation and Preparation of Cost Budget for a Project or Sub-project and Monitor and Control Actual Cost Against Budget
- Solving Problems with Data and Probability
- Exploring Shape and Motion in 2D and 3D Spaces
- Motivate and build a team
Retail
- Advise Customers to Optimise Choice and Benefits
- Demonstrate Automotive Vehicle Product Knowledge
- Describe the Interaction With Internal Departments and External Sales Support Structures
- Define the core concepts of the wholesale and retail environment
- Identify customers and generate selling opportunities
- Maintain Stock in the Automotive Sales Retail Industry
- Make Appointments and Control Flow of Customer Vehicles
- Processing of Automotive Orders and Payments
- Reviewing Your Retail Sales Performance
- Specify Heavy Vehicles Options and Add-on Products
- Stock Procurement in the Retail Industry
- Stock Replenishment in a Retail Business
- Procure and buy stock in a specific retail industry
- Merchandise and display products, services and related goods
- Factors that impact on the bottom line of a wholesale and retail unit
- Knowledge of products in own area of operation in a wholesale and retail environment
- Sell products to customers in a wholesale and retail outlet
- Choosing Suppliers: Selection and Evaluation
Sales
- Conduct Sales and Support Services
- Customer Satisfaction
- Demonstrate Automotive Vehicle Product Knowledge
- Effective Sales: A Masterclass
- Identify customers and generate selling opportunities
- Maintain Stock in the Automotive Sales Retail Industry
- Negotiation Skills
- New Venture Marketing Strategies
- Processing of Automotive Orders and Payments
- Public Speaking
- Reviewing Your Retail Sales Performance
- Sell products to corporate fleet owners
- Merchandise and display products, services and related goods
- Describe the Interaction With Internal Departments and External Sales Support Structures
Security
Self Development
Supply Chain
- Process Facilitation in Supply Chain Information Integration
- Supply Chain Negotiation Skills
- Optimising Supply Chain Information
- Optimising Supply Chain Performance
- Building Competitive Supply Chain Networks
- Fundamentals of International Trade
- Use time management techniques to manage time in a financial services environment
- Strategic Supply Chain Management Concepts