Short Courses Catalogue
Transforming education through digital learning
Explore our wide range of short courses designed to enhance your skills and knowledge in various fields. Whether you’re looking to advance your career, learn something new, or deepen your expertise, our flexible and engaging courses are perfect for you. Browse through topics tailored to meet industry demands and personal growth, with options for all levels.
Categories
Administration
- Administrative Procedure Development
- Administrative Record Management
- Advanced Microsoft Word
- Advise, Train, and Contract Service Providers
- Analysing Media Impact on Business Sectors
- Apply Knowledge of Self and Team in Order to Develop a Plan to Enhance Team Performance
- Assessor (Conduct Outcome-based Assessments)
- Audience and Context in Oral Communication
- Basic Business Principles
- Basic Microsoft Excel
- Basic Microsoft Word
- Basic Office Research
- Booking Systems
- Business Writing Level 4
- Communication in Diverse Contexts
- Comprehensive Security Risk Training
- Control Expenses Within a Budget
- Cultural Awareness
- Effective Time Management
- Employment relations in an organisation
- Empowering Team Members
- Everyday Business Functions
- Exploring Physical Quantities and Geometrical Relationships
- Fraud Management in the Office
- Incorporate Batho Pele Principles in Your Work Role
- Interpreting Literary Texts
- Introduce new staff to the workplace
- Introduction to Labour Law and the Basic Conditions of Employment Act
- Language and Communication in Occupational Learning
- Maintenance of Office Equipment
- Manage general administration
- Managing an Information System in a Business
- Managing of Service Providers
- Managing Office Supplies
- Mathematics Level 4
- Office Etiquette
- Oral Communication and Text Evaluation
- Plan and prepare meeting communications
- Present information in report format
- Reading, Analysing, and Responding to Texts
- Skills Development Coordination Practices (SDF)
- Stock and Fixed Asset Management
- Understanding Different Business Environments
- Understanding HIV/AIDS in the Workplace
- Understanding Organisational Ethics
- Using Information from Texts
- Using Statistics and Probability to Analyse and Communicate Life Problems
- Work as a project team member
- Writing for Various Communicative Contexts
Assessments
- Advanced Excel Assessment
- Basic Computer Skills Assessment
- Basic Excel Assessment
- Data Checking Assessment
- Figure Classification Assessment
- Intermediate Excel Assessment
- Interview Skills Assessment
- Language Proficiency Test (English)
- Numerical Reasoning Assessment
- Situational Judgement Assessment
- Verbal Reasoning Assessment
Business
- Advanced Microsoft Word
- Advise, Train, and Contract Service Providers
- Analysing Media Impact on Business Sectors
- Audience and Context in Oral Communication
- Basic Microsoft Excel
- Basic Microsoft Word
- Basic Supervisory Skills – Supervising Project Teams
- Business Planning for New Ventures
- Business Principles and Information Technology
- Business Report Writing in Retail/Wholesale
- Coaching for Business Managers
- Communicate With Customers in a Contact Centre and BPO
- Communication in Diverse Contexts
- Control Expenses Within a Budget
- Cultural Awareness
- Financial Intelligence Centre Act (FICA)
- How to Start Your First Business
- Incorporate Batho Pele Principles in Your Work Role
- Interpreting Literary Texts
- Introduction to Labour Law and the Basic Conditions of Employment Act
- Language and Communication in Occupational Learning
- Managing of Service Providers
- Mathematics Level 4
- Office Etiquette
- Plan and prepare meeting communications
- Present information in report format
- Reading, Analysing, and Responding to Texts
- Skills Development Coordination Practices (SDF)
- Stock and Fixed Asset Management
- Time Management
- Understanding Broad-Based Black Economic Empowerment
- Understanding Different Business Environments
- Understanding Organisational Ethics
- Work as a project team member
- Work Unit Estimation and Late Delivery Implications
- Writing for Various Communicative Contexts
Compliance: Corporate
Governance and Development
- Computer Industry Ethics in South Africa
- Collect and Record Information Queries and Requests From Customers
- Ethical Conduct in the Workplace
- Fair and Effective Disciplinary Procedures
- Implement and manage human resource and labour relations policies and acts
- Introduction to Labour Law and the Basic Conditions of Employment Act
- IT Support & Customer Care
- Mastering Disciplinary Hearings: A Comprehensive Guide
- Office Etiquette
- Professional Conduct and Ethics in the Workplace
- The Key Issues Important for Compliance With Corporate Governance Principles and Social Responsibility
Compliance: Health and Safety
Compliance: Regulatory and Legal
- Cybercrimes Act 19 of 2020 and Business Email Compromise (5 in
1)Customer Data Collection and Recording - Financial Intelligence Centre Act (FICA)
- Fraud Management in the Office
- Protection of Personal Information Act
- Skills Development Coordination Practices (SDF)
- Understanding Broad-Based Black Economic Empowerment
Computer
- Advanced Microsoft Excel
- Advanced Microsoft PowerPoint
- Advanced Microsoft Word
- Basic Microsoft Excel
- Basic Microsoft PowerPoint
- Basic Microsoft Word
- Financial Modeling
- Google sheets and forms
- Intermediate Microsoft Excel
- Intermediate Microsoft Word
- Introduction to computers
- Microsoft Outlook
- Microsoft Visual Basic for Excel
Contact Centre
- Apply the Skills of Customer Care
- Collect and Record Information Queries and Requests From Customers
- Communicate With customers in a Contact Centre BPO
- Computer Skills for Contact Centre Staff
- Exhibitor and Visitor Engagement Management
- Identify and respond to customer needs in a Contact Centre
- Managing Customer Complaints in a Contact Centre
- Provide Information to Customers in Contact Centre
Entrepreneurship
- Administrative Skills for Meeting and Event Coordination
- Business Planning for New Ventures
- Contract Administration in a New Business
- Customer Service for Professionals
- Entrepreneurial Characteristics
- Finance a new venture
- Financial Planning for New Ventures
- How to Start Your First Business
- Identifying Business Opportunities
- Implement and manage human resource and labour relations policies and acts
- Manage business operations
- Manage finances for a new venture
- Manage finances of a new venture
- Manage general administration
- Match new venture opportunity to market needs
- Motivational Theories and Principles in Leadership
- Negotiation Skills in Business
- New Venture Marketing Strategies
- Plan and manage production/operations in a new venture
- Processing Transactions: Petty Cash & Banking
- Produce a business plan for a new venture
- Professional Conduct and Ethics in the Workplace
- Professional Interaction Techniques
- Reception Management Skills
- Research the viability of new venture ideas/opportunities
- Strategies to Improve New Venture Performance
- Tender for business or work in a selected new venture
- The composition of a selected new venture’s industry/sector and its procurement systems
- Understanding Broad-Based Black Economic Empowerment
- Understanding Market Mechanisms in New Ventures
Excel
Facilitation Skills
Finance
- Booking Systems
- Control Expenses Within a Budget
- Finance a new venture
- Financial Intelligence Centre Act (FICA)
- Financial Modeling
- Interpreting Financial Reports
- Manage finances for a new venture
- Manage finances of a new venture
- Manage Personal Finances
- Mathematics Level 4
- Perform basic business calculations
- Processing Transactions: Petty Cash & Banking
- Strategies to Improve New Venture Performance
- Understanding VAT (Value Added Tax)
Food Safety
Human Resources
- Conducting Organisational Needs Analysis
- Fair and Effective Disciplinary Procedures
- Implement and Manage Human Resource and Labour Relations Policies and Acts
- Interviewing Skills for Employers
- Introduction to Labour Law and the Basic Conditions of Employment Act
- Mastering CV Construction and Interview Skills
- Mastering Disciplinary Hearings: A Comprehensive Guide
- Protection of Personal Information Act
- Recruitment
- Sexual Harassment
- Skills Development Coordination Practices (SDF)
- Train the Trainer
- Understanding Broad-Based Black Economic Empowerment
Information Technology (IT)
- Apply Concepts and Principles of Business Ethics in the Professional Environment
- Booking Systems
- Business Communication
- Business Principles and Information Technology
- Business Report Writing in Retail/Wholesale
- Computer Industry Ethics in South Africa
- IT Solutions Assessment
- Conducting a Technical Meeting
- Conducting Organisational Needs Analysis
- Create Database Access with SQL
- Designing Information Systems
- Develop understanding within an organisation about the risks associated with its functioning and contexts
- Implementation options for Information Technology (IT)
- Implementing and Maintaining Information Systems
- Installing a Networked Workstation
- IT Support & Customer Care
- IT Support and Enterprise Systems Management
- LAN Installation and Commissioning
- Local Area Network (LAN) Management Issues
- Local Area Network Administration
- Logical Problem Solving and Error Detection
- Manage and communicate requirements
- Manage and Supervise Business Analysis
- Multi-User Computer System Security Administration
- Multi-User Operating System Management
- Office Local Area Network (LAN) Design
- Perform requirements analysis
- Research Using Computer Technology
- Setting Up Multi-User Network Operating Systems
- Testing IT Systems Against Given Specifications
- Troubleshooting Single- and Multi-User OS Issues
- Understanding Computer Database Management Systems
- Understanding Computer Network Architectures and Standards
- WANs vs. LANs: Understanding and Comparison
- Work Unit Estimation and Late Delivery Implications
Insurance
Leadership
- Apply Knowledge of Self and Team in Order to Develop a Plan to Enhance Team Performance
- Applying an Organisation’s Code of Conduct
- Building High-Performance Teams
- Business Ethics
- Coaching for Business Managers
- Communication Skills
- Conduct a Meeting
- Critical Thinking and Problem Resolution
- Define Core and Secondary Functions of an Organisation
- Employment relations in an organisation
- Empowering Team Members
- Introducing a New Team Member
- Leadership theories
- Motivational Theories and Principles in Leadership
- Operational Planning
- Set Priorities for Team and Personal Tasks
- Talent Management
- Time Management
- Understanding HIV/AIDS in the Workplace
Legal
License Theory
Management
- Administrative Procedure Development
- Administrative Skills for Meeting and Event Coordination
- Analyse and Management Practices Within the Supply Chain
- Applying an Organisation’s Code of Conduct
- Basic Supervisory Skills – Supervising Project Teams
- Branding
- Building High-Performance Teams
- Business Ethics
- Coaching for Business Managers
- Communication Skills
- Conduct a Meeting
- Critical Thinking and Problem Resolution
- Cultivating Productive Supply Chain Culture
- Define Core and Secondary Functions of an Organisation
- Developing Strategies for Operational Supply Optimisation
- Effective Time Management
- Emotional intelligence
- Employment relations in an organisation
- Empowering Team Members
- Ethical Conduct in the Workplace
- Financial Planning for New Ventures
- Implementation options for Information Technology (IT)
- Introducing a New Team Member
- Introduction to Labour Law and the Basic Conditions of Employment Act
- Knowledge management
- Leadership in Supply Chain Management
- Leadership theories
- Maintaining Team Records
- Manage Business Operations
- Manage Diversity to Add Value in the Workplace
- Managing Office Supplies
- Managing Supply Chain Relationships
- Mathematical Analysis in Economics and Finance
- Microsoft Outlook
- Office Etiquette
- Operational Planning
- Performance Standards and Review Processes
- Philosophy of Supply Chain Management
- Promote a Learning Culture
- Recruitment
- Set Priorities for Team and Personal Tasks
- Sexual Harassment
- Skills Development Coordination Practices (SDF)
- Talent Management
- Time Management
- Train the trainer
- Understanding HIV/AIDS in the Workplace
People Skills
- Build Customer Relations in an Operational Unit
- Communicate in an Assertive Manner With Clients and Fellow Workers
- Communicate With Customers in a Contact Centre and BPO
- Customer Satisfaction
- Customer Service for Professionals
- Describe the Interaction With Internal Departments and External Sales Support Structures
- Effective Communication Techniques
- Effective Sales: A Masterclass
- Identify and respond to customer needs in a Contact Centre
- Managing Customer Complaints in a Contact Centre
- Negotiation Skills
- Personal Development
- Professional Interaction Techniques
- Public Speaking
- Sell products to corporate fleet owners
- Stress Management
