Workplace Essential Skills - Online Skills Programmes
Looking to build strong workplace communication, teamwork, and problem-solving skills?
The Workplace Essential Skills Programme is designed to equip you with the core competencies that every employee needs to succeed in a modern work environment—whether in an office, on-site, or in a hybrid role.
This short, practical course helps you improve how you interact with others, solve problems, manage your workload, and contribute more effectively in any organization.
PURPOSE
The purpose of this skills programme is to prepare a learner to operate as an employee and to complete daily tasks and activities at a workplace Workplace Essential Skills are used in every industry and at different levels of complexity. The programme provides the foundation for learning other skills and enables employees to adapt to moderate working practices and workplace change. Workplace Essential Skills are the core skills you need to continue learning and to complete daily tasks and activities at work. Workplace Essential Skills are the skills needed for work, learning and life.
COURSE CONTENT
Knowledge component
- Topic 1: The workplace environment and responsibilities of an employer and employee NQF Level 4, Credits 8
- Topic 2: Employment
- Topic 3: The organisation of work
- Topic 4: Concepts related to the employee’s performance of work
- Topic 5: Employer organisations
- Topic 6: External environments in which organisations operate
- Topic 7: Employer-Employee relationships
- Topic 8: Workplace health and safety
- Topic 9: Understand and apply work ethics, norms and values
- Topic 10: Ethics at work
- Topic 11: Communication
- Topic 12: Current trends influencing work
Application component
- Topic 1: The workplace environment and responsibilities of an employer and employee NQF Level 4, Credits 8
- Topic 2: Employment
- Topic 3: The organisation of work
- Topic 4: Concepts related to the employee’s performance of work
- Topic 5: Employer organisations
- Topic 6: External environments in which organisations operate
- Topic 7: Employer-Employee relationships
- Topic 8: Workplace health and safety
- Topic 9: Understand and apply work ethics, norms and values
- Topic 10: Ethics at work
- Topic 11: Communication
- Topic 12: Current trends influencing work
DELIVERY
- Duration: 25 Days
- Delivery: Classroom/Online/Blended
ENTRY LEVEL REQUIREMENTS
- Communication at NQF Level 1
- Mathematical Literacy at NQF Level 1
CAREER POSSIBILITIES
- Retail or Sales Associate
- Hospitality and Tourism
- Entrepreneurial Ventures
- Warehouse or Logistics Assistant
- Healthcare Support Roles
ACCREDITATION
- Skills programme: Workplace Essential Skills
- Accreditation: QCTO
- SP-211009
- NQF Level: 4
- Credits: 20