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SpecCon Holdings

Services SETA Qualifications

NQF Level 5 | Services SETA

Office Supervision

Lead office operations with advanced supervision and management skills. This qualification prepares professionals to oversee office functions, manage teams, and ensure efficient administrative operations.

240
Credits
24
Months
NQF 5
Level
Office supervisor leading team

Qualification Overview

This Office Supervision qualification provides comprehensive training in office management, team supervision, and administrative leadership. The program combines management principles with practical supervisory skills needed to lead office operations, coordinate teams, and ensure efficient workplace productivity across various business environments.

Learning Outcomes

Upon completion of this qualification, learners will be able to:

  • Supervise and lead office teams effectively
  • Plan and coordinate office operations and workflows
  • Manage administrative processes and procedures
  • Monitor performance and provide staff coaching
  • Implement quality control and improvement measures
  • Ensure compliance with organizational policies

Career Opportunities

This qualification opens doors to various career opportunities including:

Office Supervisor
Administrative Manager
Team Leader
Operations Coordinator
Office Manager
Administrative Supervisor

Core Modules

Module 1: Supervisory Leadership

  • • Leadership styles and supervisory techniques
  • • Team building and motivation strategies
  • • Performance management and evaluation
  • • Conflict resolution and problem-solving

Module 2: Office Operations Management

  • • Workflow planning and optimization
  • • Resource allocation and scheduling
  • • Administrative process improvement
  • • Office systems and technology management

Module 3: Communication and Coordination

  • • Professional communication skills
  • • Meeting management and facilitation
  • • Information flow and reporting systems
  • • Stakeholder relationship management

Module 4: Quality Control and Compliance

  • • Quality assurance standards and procedures
  • • Policy implementation and monitoring
  • • Compliance management and reporting
  • • Continuous improvement methodologies

Qualification Details

SETA Services SETA
NQF Level Level 5
Credits 240 Credits
Duration 24 Months
Delivery Mode Blended Learning
Assessment Competency Based
NLRD ID 57712
Status Accredited
Provider SpecCon

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Related Qualifications

Explore other Services SETA qualifications

NQF Level 3

Management

Management fundamentals and team leadership skills.
NQF Level 6

Quality Manager

Advanced quality management and systems optimization.
NQF Level 5

Office Supervision

Office management and supervisory skills.

Enquire About Office Supervision NQF5

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