NQF Level 3 | Services SETA

Management

Develop foundational management skills for effective team leadership and operational supervision. This qualification prepares you for supervisory and management roles across various industries.

120
Credits
12
Months
NQF 3
Level
Management professional leading a team

Qualification Overview

This qualification is designed to build the knowledge and skills required by employees in junior management who have had schooling below NQF level 3. The qualification provides a framework for developing management competencies, introducing theoretical concepts and practical skills necessary for effective junior management. The goal is to empower learners to acquire knowledge, skills, attitudes, and values required to operate confidently as junior managers.

Learning Outcomes

Upon completion of this qualification, learners will be able to:

  • Building foundational management knowledge and skills for junior management positions
  • Developing competencies in managing systems, resources, teams, and self
  • Understanding theoretical concepts of management and their practical application
  • Empowering previously disadvantaged individuals with management capabilities
  • Enhancing skills of team leaders wanting to improve their management effectiveness
  • Preparing individuals for future management roles and responsibilities
  • Developing confidence to operate effectively in junior management positions
  • Learning to manage small business operations effectively
  • Understanding organizational structures and management hierarchies
  • Building problem-solving and decision-making skills for management contexts
  • Developing communication and interpersonal skills for management roles
  • Understanding resource allocation and utilization in management

Career Opportunities

Upon successful completion of this qualification, learners can pursue the following career paths:

Management Positions

Team Leader coordinating work teams
Supervisor overseeing operational activities
First-line Manager managing frontline operations
Section Head leading organizational sections
Junior Manager in various sectors
Manager of Small Business operations
Department Coordinator in organizations
Operations Supervisor in various industries

Additional Opportunities

  • Progression to management qualifications at NQF Level 4
  • Career advancement from team leader to management positions
  • Development of foundational management competencies
  • Recognition of prior learning and work experience
  • Empowerment of previously disadvantaged individuals in management roles
  • Career development for individuals aspiring to management positions
  • Enhancement of existing team leadership skills
  • Foundation building for further management education and professional development

Programme Modules

Fundamentals

  • • Accommodate audience and context needs in oral communication
  • • Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations
  • • Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
  • • Interpret and use information from texts
  • • Investigate life and work-related problems using data and probabilities
  • • Use language and communication in occupational learning programmes
  • • Use mathematics to investigate and monitor the financial aspects of personal, business and national issues
  • • Write texts for a range of communicative contexts

Core

  • Apply knowledge of self and team in order to develop a plan to enhance team performance
  • Conduct a formal meeting
  • Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
  • Identify and keep the records that a team manager is responsible for keeping
  • Indicate the role of a team leader ensuring that a team meets an organisation's standards

Electives

  • • Produce presentation documents for business
  • • Produce and use spreadsheets for business
  • • Produce word processing documents for business
  • • Demonstrate ability to use the World Wide Web
  • • Demonstrate the ability to use electronic mail to send and receive messages

Qualification Details

SETA Services SETA
NQF Level Level 3
Credits 120 Credits
Duration 12 Months
Delivery Mode Blended Learning
Assessment Competency Based

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