Operational planning

Operational Planning | Business Management Online Course

In today’s fast-paced and results-driven workplaces, effective operational planning is crucial to achieving organisational goals. This Operational Planning course is designed for individuals who want to enhance their ability to plan, implement, and evaluate operational activities that drive business success. Whether you’re a team leader, supervisor, entrepreneur, or aspiring manager, this course equips you with the skills needed to align daily operations with broader strategic objectives.

By mastering the principles of operational planning, you’ll be able to improve workflow efficiency, allocate resources wisely, and manage team performance. From small businesses to large organisations, these skills are vital for delivering measurable outcomes and continuous improvement.

What You’ll Learn

Through this course, you’ll gain practical experience in:

  • Understanding the role of operational planning in business success.
  • Setting clear, achievable objectives that align with strategic goals.
  • Creating detailed action plans, timelines, and performance indicators.
  • Allocating resources effectively to support team and organisational needs.
  • Monitoring progress and adjusting plans based on feedback and results.

These skills will help you ensure your operations run smoothly, efficiently, and in line with long-term business strategies.

Who Should Enrol

This course is ideal for:

  • Supervisors, team leaders, and project managers responsible for day-to-day operations.
  • Aspiring business professionals aiming to strengthen their planning capabilities.
  • Entrepreneurs and small business owners who need to structure operations.
  • HR and operations staff looking to enhance efficiency and resource use.
  • Anyone interested in improving business processes and achieving better results.

If you’re ready to take control of operations, boost your planning skills, and contribute meaningfully to business growth, this course is for you. Enrol today and build your confidence as an effective operational planner.

Creating an operational plan for a unit, putting it into action, and overseeing its implementation. Continuously monitoring, measuring, and evaluating the attainment of goals and objectives outlined in the operational plan.

Course Content

  • Unit 1 (incl 1.1 & 1.2) Developing an operational strategy for a unit 
  • Unit 1.3 Benefits of planning
  • Unit 1.4 Determining the purpose of a unit
  • Unit 1.5 Developing operational strategies
  • Unit 1.6 (Incl 1.7 & 1.7.1) Alignment between operational strategy and organisational strategy 
  • Unit 1.7.2 Developing objectives
  • Unit 1.7.3 Developing performance standards
  • Unit 2 (incl 2.1) Developing an operational plan for a unit
  • Unit 2.2 Developing an operational plan 
  • Unit 2.3 Validating parameters against customer performance requirements 
  • Unit 2.4 Monitoring systems for operational plans
  • Unit 2.5 Communicating the operational plan and collecting feedback 
  • Unit 2.5.1 Listening to feedback
 
  • Unit 3 (incl. 3.1 & 3.2) Implementing an operational plan in a unit 
  • Unit 3.3 Managing resource usage during implementation 
  • Unit 3.4 Control measures by first-line managers
  • Unit 4 (incl 4.1 & 4.2) Monitoring, measuring and evaluating goal/objective achievements 
  • Unit 4.3 (incl. 4.3.1 & 4.3.2) Conducting performance reviews for team members
  • Unit 4.3.3 Skills and techniques
  • Unit 4.4 Recommendations on corrective actions
  • Unit 4.5 Evaluating results in terms of team contributions
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
SpecCon Short Course
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