Negotiation Skills for Sales Representatives | Online Course

Master key negotiation skills to close deals confidently, handle objections, and build lasting client relationships as a successful sales representative.

What is this course about?

This course equips sales representatives with essential negotiation skills to handle discussions professionally, overcome objections, and close deals confidently. Learners will explore negotiation principles, buyer psychology, value communication, and the importance of preparation and timing. Through practical exercises and realistic scenarios, you will gain the ability to negotiate successfully while maintaining strong client relationships.

Why take this course on negotiation?

Effective negotiation is a core skill for any successful sales representative. This course helps you approach negotiations with confidence, listen actively, respond strategically, and create mutually beneficial outcomes that support long-term business growth.

What you will gain from this course:

Apply structured negotiation techniques in sales conversations
Understand client needs to offer valuable solutions
Handle objections and price concerns with confidence
Build trust while achieving commercial objectives
Improve your success rate as a skilled sales representative

Overview

This course is designed to help individuals develop essential communication skills for both personal and professional success. Participants will learn techniques for clear and impactful verbal and non-verbal communication, active listening, and how to adapt their communication style to different audiences and situations. The course also covers conflict resolution, feedback delivery, and persuasive communication, empowering learners to build stronger relationships, reduce misunderstandings, and enhance their ability to collaborate and lead effectively.

Description

Techniques for effective communication.
Problem-solving.
Reaching mutually beneficial agreements.

This includes understanding negotiation styles, preparing and strategising for negotiations, handling conflicts, and developing the ability to influence outcomes positively while preserving relationships.