Build Inclusive Teams
Strengthen your organisation by embracing diversity and creating an inclusive work culture. This course develops practical skills for managing diverse teams and unlocking the full potential of every employee.
What is this course about?
This course equips learners with the knowledge and tools to understand, respect and leverage workplace diversity. You will explore key concepts such as unconscious bias, cultural awareness, inclusive communication and team collaboration. Through real-life case studies and actionable strategies, you’ll learn how to create a work environment that values differences and encourages participation from all team members.
Why take this course on workplace diversity?
Diversity is more than a compliance requirement—it’s a strategic advantage. Whether you are involved in project management courses or business management courses, this course adds a vital layer to your professional development. You will gain insights into building cohesive teams, reducing conflict and driving innovation by managing diversity effectively.
What you will gain from this course:
- Understand the importance and benefits of workplace diversity
- Identify and address unconscious bias and cultural barriers
- Promote inclusive communication and teamwork
- Create a supportive environment that respects all backgrounds
- Strengthen leadership and collaboration within diverse teams
Overview
This unit standard is intended for managers in all economic sectors. This course delves into the multifaceted nature of workplace diversity, covering aspects such as race, ethnicity, gender, age, sexual orientation, physical abilities, and more. Participants will explore how these dimensions of diversity influence team dynamics, decision-making processes, and organizational success.
Description
This unit standard is intended for managers in all economic sectors. These managers would typically be second-level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them. The qualifying learner is capable of demonstrating knowledge and understanding of diversity in the workplace. Demonstrating understanding of the reality of diversity and its value in a unit. Managing team members takes into account similarities and differences. Dealing with disagreements and conflicts arising from diversity in a unit.
- Definition of key terms.
- Definition of diversity
- 2.1 Multiple generations, multiple work skills and styles.
- Diversity as a potential source of discrimination.
- The implications of diversity for external and internal relationships.
- (cont’d) A 4. (cont’d) C
- (incl. 1.5.1) Cultural biases, stereotypes and perceptions and their influence on diversity.
- Suggestions to facilitate cross-cultural communication.
- Be aware of your own potential biases and prejudices.
- Perception and diversity.
- (incl. 1.5.6) Persons perception and workforce diversity.
- Embracing a diverse gender workplace.
- Introduction.
- (cont’d) Benefits of diversity in employees and clients for an organisation
- Ways of utilising the diverse talents, attitudes, and values of employees.
- Components of attitudes.
- (incl. 2.2.3) Perspectives.
- Reflection of the community.
- Ways of meeting the diverse needs of employees.
- Ways of meeting the diverse needs of clients with a range of products and services.
- (cont’d) Reflection.
- (cont’d) Examples.
- Encouraging diverse viewpoints in meetings.
- (incl. 3.1) Introduction.
- ools for managers to overcome communication barriers.
- Creation of mutual respect and trust.
- Common beliefs, values, interests, and attitudes that will serve as a basis for leading the team.
- Encouraging the expression of diverse viewpoints.
- Sensitivity towards and understanding of diversity.
- Introduction.
- Recognising and dealing with all incidents of conflict and disagreement.
- Using disagreements and conflict as opportunities for learning.
- Identifying and managing all cases of discrimination and discriminatory practices.
- Non-accredited: Short course only
- Duration: 1h 30m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
