Conducting a Meeting | Develop Effective Meeting Skills for Professional Success
Master the art of leading effective, structured, and professional business meetings. This short online course is designed to help professionals at all levels develop the skills needed to communicate clearly, manage time efficiently, and guide discussions toward actionable outcomes. Learn how to plan agendas, facilitate participation, handle conflict diplomatically, and ensure follow-up on key decisions. Whether you’re leading virtual or in-person meetings, this course equips you with the confidence and tools to lead with purpose and clarity.
What is the Course About
This course focuses on equipping learners with the practical skills and confidence needed to conduct meetings that are effective, inclusive, and outcome-driven. Learn how to structure agendas, manage time, encourage participation, and handle conflict within a meeting environment. With real-life case studies and guided exercises, you’ll gain tools to lead meetings that align with professional standards in business and project management. Whether you’re managing a team, contributing to project discussions, or studying as part of business management or project management courses, this course will sharpen your communication and facilitation abilities crucial for any administrative or leadership role.
Skills You Will Gain from this Course
Plan and structure professional meetings with clear objectives
Facilitate discussions and encourage constructive team input
Manage time effectively and keep meetings on track
Handle disagreements and maintain a productive tone
Write effective agendas and concise meeting minutes
Lead hybrid and in-person meetings with confidence
Who Should Enrol
- Junior project managers and business administration staff
- Team leaders and coordinators involved in meeting facilitation
- Students in business management or project management courses
- Professionals aiming to improve leadership and communication skills
- Administrative staff who coordinate or support meeting logistics
Overview
Conduct a Meeting, this unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved.
Description
Conduct a Meeting, this unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved. This unit standard is intended for junior managers of organisations. The qualifying learner is capable of preparing for a meeting, conducting a meeting, dealing with differing views in a meeting and distributing records of a meeting.
- Physical arrangements and attendees required for a meeting are identified, and a checklist is prepared and actioned in terms of Standard Operating Procedures.
- The purpose of an agenda, the expected outcomes of the meeting, the process of placing items on the agenda, and the roles of participants are explained in terms of Standard Operating Procedures.
- The purpose of recording a meeting is explained according to Standard Operating Procedures.
- Documents required for a meeting are checked for accuracy and completeness and distributed according to Standard Operating Procedures.
- The minutes of the previous meeting were checked for accuracy and completeness.
- A meeting is conducted according to a preplanned agenda, and Standard Operating Procedures.
- Opportunities are created to allow effective participation by people attending the meeting.
- Discussions are summarised and recorded to indicate proposed action, completion date and person responsible.
- Identify techniques to overcome potential lack of progress due to differing opinions during the meeting according to recognised theory and practice.
- A technique is used to create progress in a meeting according to recognised theory and practice.
- Records are compiled in such a way to enable the decisions of a meeting to be implemented.
- Records are checked to ensure that they are an accurate reflection, prior to distribution.
- The meeting is reviewed and suggestions for improvement are made to enhance the effectiveness of future meetings.
- Non-accredited: Short course only
- Duration: 1h 20m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
