Certificate in Automotive Sales and Support

Certificate in Automotive Sales and Support | Online Course

Gain essential knowledge and practical skills to succeed in the competitive automotive sales industry. This course is designed to help learners understand key sales techniques, client engagement strategies, and product knowledge specific to the automotive sector. It also covers important support functions such as after-sales service, handling customer queries, and maintaining accurate sales records.

The course prepares learners for real-world sales environments by developing effective communication skills and product confidence. It is ideal for individuals aiming to become automotive sales representatives or support staff in dealerships and vehicle sales companies. Learners will be able to build trust with clients, understand vehicle features, and contribute to long-term customer relationships and business success.

What You Will Learn

  • Techniques for automotive sales and customer engagement
  • Understanding vehicle specifications and features
  • Communication and negotiation skills
  • After-sales support and service processes
  • Handling finance and warranty queries

Who Should Enrol

  • Aspiring automotive sales representatives
  • Dealership support staff
  • Customer service agents in the automotive industry
  • Anyone looking to enter or grow in the automotive sales field

Automotive Sales and Support Training Bundle Rev up your career with our Automotive Sales and Support Training Bundle, designed to accelerate success in the automotive industry. This bundle includes courses on effective sales techniques, customer service excellence, product knowledge, and after-sales support. Key Benefits: Master key sales strategies to close deals and exceed sales targets. Enhance customer satisfaction through superior service and support. Gain comprehensive knowledge of automotive products and their features. Develop skills in handling after-sales queries and maintaining customer loyalty. Ideal for new and experienced automotive professionals, this bundle equips you with the tools to drive sales and deliver exceptional customer experiences. Shift your career into high gear—Enroll Today!

Price

R 499.99

Customer Service for Professionals

Customer Service for Professionals


Duration: 1h 30m

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Stock Replenishment in a Retail Business

Stock Replenishment in a Retail Business


Duration: 1h 30m

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Build Customer Relations in an Operational Unit

Build Customer Relations in an Operational Unit


Duration: 1h 30m

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Conduct Sales and Support Services

Conduct Sales and Support Services


Duration: 1h 30m

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Stock Procurement in the Retail Industry

Stock Procurement in the Retail Industry


Duration: 1h 30m

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Advise Customers to Optimise Choice and Benefits

Advise Customers to Optimise Choice and Benefits


Duration: 1h 30m

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Identify Customers and Generate Selling Opportunities

Identify Customers and Generate Selling Opportunities


Duration: 1h 30m

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Reviewing Your Retail Sales Performance

Reviewing Your Retail Sales Performance


Duration: 1h 30m

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Selling to Corporate Fleet Owners

Selling to Corporate Fleet Owners


Duration: 1h 30m

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Writing for Various Communicative Contexts

Writing for Various Communicative Contexts


Duration: 1h 30m

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Using Information From Texts

Using Information From Texts


Duration: 1h 00m

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Financial Mathematics & Analysis

Financial Mathematics & Analysis


Duration: 1h 40m

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Analysing Shape and Motion in 2D and 3D Space

Analysing Shape and Motion in 2D and 3D Space


Duration: 1h 15m

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Oral Communication and Text Evaluation

Oral Communication and Text Evaluation


Duration: 1h 30m

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Reading, Analysing, and Responding to Texts

Reading, Analysing, and Responding to Texts


Duration: 1h 30m

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Language and Communication in Occupational Learning

Language and Communication in Occupational Learning


Duration: 4h 40m

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Using Statistics and Probability to Analyse and Communicate Life Problems

Using Statistics and Probability to Analyse and Communicate Life Problems


Duration: 2h 00m

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Demonstrate Automotive Vehicle Product Knowledge

Demonstrate Automotive Vehicle Product Knowledge


Duration: 1h 30m

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Specify Heavy Vehicles Options and Add-on Products

Specify Heavy Vehicles Options and Add-on Products


Duration: 1h 30m

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Maintain Stock in the Automotive Sales Retail Industry

Maintain Stock in the Automotive Sales Retail Industry


Duration: 1h 30m

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Describe the Interaction With Internal Departments and External Sales Support Structures

Describe the Interaction With Internal Departments and External Sales Support Structures


Duration: 1h 30m

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Make Appointments and Control Flow of Customer Vehicles

Make Appointments and Control Flow of Customer Vehicles


Duration: 1h 30m

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Prepare and Deliver a Purchased Vehicle to a Customer

Prepare and Deliver a Purchased Vehicle to a Customer


Duration: 1h 30m

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Hand Over a Serviced Vehicle

Hand Over a Serviced Vehicle


Duration: 1h 30m

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Financial Advisory and Intermediary Services Act 2002 (FAIS) (Act 37 of 2002)

Financial Advisory and Intermediary Services Act 2002 (FAIS) (Act 37 of 2002)


Duration: 1h 30m

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Process Vehicle Service or Repair Requests

Process Vehicle Service or Repair Requests


Duration: 1h 30m

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Demonstrate Knowledge and Application of Ethical Conduct in a Business Environment

Demonstrate Knowledge and Application of Ethical Conduct in a Business Environment


Duration: 1h 30m

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Merchandise and display products, services and related goods

Merchandise and display products, services and related goods


Duration: 1h 30m

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Appraise and Valuate Used Vehicles

Appraise and Valuate Used Vehicles


Duration: 1h 30m

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Maintain Stock in the Automotive Sales Retail Industry

Maintain Stock in the Automotive Sales Retail Industry


Duration: 1h 30m

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Processing of Automotive Orders and Payments

Processing of Automotive Orders and Payments


Duration: 1h 30m

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