PURPOSE
The purpose of this qualification is to prepare a learner to function as an automotive sales advisor. An automotive sales advisor sells automotive vehicles, accessories, spare parts and services in an automotive wholesale and/or retail environment.
A qualified learner will be able to:
- Sell automotive vehicles to existing and/or prospective clients
- Sell automotive vehicle parts or accessories to existing and/or prospective clients
- Sell automotive vehicle services to existing and/or prospective clients in an automotive sales environment
The contextualised purpose and usage of the qualification is as follows:
A learner assessed against this qualification will have the necessary competence to participate as part of a working team, performing the agricultural processes as applicable to animal production in an established and familiar context under general supervision.
COURSE CONTENT
Module 1: Stock Control
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- Handling stock
- Control Inventory
- Stock control processes
Module 2: Merchandising and Promotional Activities
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- Merchandise, market and promote vehicle stock
- Deal with and promote stock
Module 3: Customer Service
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- Customer service
Module 4: Sales and Marketing
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- Sell products and services
- Sell automotive products and services
- Finalise the sale
- New and used car sales processes
- Vehicle parts sales processes
Module 5: Operational Processes
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- World of work fundamentals
- Carry out vehicle service operational activities
- Vehicle service control processes
Module 6: Occupational Health and Safety
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- Workplace safety, health, environment and quality practices
- Work safely
Module 7: Vehicle Financing
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- Vehicle finance
DELIVERY
- Duration: 24 Months
- Delivery: Classroom/Online/Blended
ENTRY LEVEL REQUIREMENTS
NQF Level 3 qualification or equivalent qualification in the related automotive vehicle sales, parts and accessory sales industry
CAREER POSSIBILITIES
- Automotive Sales Consultant
- Fleet Sales Manager
- Sales Manager
- Finance and Insurance (F&I) Manager
- Automotive Marketing Specialist
- Occupational Certificate: Automotive Sales Advisor NQF4
- Accreditation: QCTO
- SAQA ID: 118097
- NQF Level: 4