Master Administrative Record Management
Enhance your ability to manage, organise and retrieve records efficiently. This course develops essential administrative skills for maintaining accurate documentation and supporting organisational compliance across all sectors.
What is this course about?
This course introduces learners to the principles and best practices of administrative record management. You will explore document lifecycle processes, record retention, compliance standards and electronic filing systems. Whether you are updating existing systems or building from scratch, this course equips you with the tools to manage records effectively and improve office administration efficiency.
Why take this course on record management?
In today’s fast-paced work environment, accurate and accessible records are vital for informed decision-making and legal compliance. This course supports your development in administrative skills by teaching effective methods of recordkeeping and information management. It is ideal for professionals involved in administration courses, clerical duties, or office support functions.
What you will gain from this course:
- Understand the importance and legal value of accurate records
- Learn how to classify, storenand retrieve documents efficiently
- Implement electronic and manual filing systems
- Apply retention schedules and ensure regulatory compliance
- Strengthen your role in office administration by improving information flow
This course will provide you with practical knowledge to support your organisation’s goals while strengthening your credibility as an administrative professional. Whether you are working in a corporate office, government department, NGO, or small business, these administrative skills are vital to success.
Description
This unit standard is intended for learners working in administration in commercial and non-commercial organisations and is intended to enable them to manage administrative records. It is also applicable to learners working in other subfields who are responsible for keeping records of an administrative nature.
Course Content
- Confidential information is defined and described for a specific organisation
- The system and procedures used for dealing with confidential information is explained with examples
- Documents are secured in an appropriate manner and within an agreed time frame
- Utmost care is taken to avoid compromising any relevant stakeholder
- A plan is presented to effectively control office stationery policies, procedures, and strategies
- Plans are developed on how to monitor, maintain, and improve stock levels in accordance with organisational requirements
- Effective shrinkage controls are developed and implemented for an organisation
- Evidence of accurate reports is produced reflecting stationery movements for a given period
- The control of the administration system and procedures is explained and applied to ensure effective administering of stationery
- Documentation used for the control of stationery in an accurate, complete way, which complies with requirements is explained to employees
- Effective stationery control procedures, systems, and follow-up actions are evaluated and explained
- Contracted control measures are implemented and non-conformances are identified for reporting to persons with the authority to deal with them
- Non-conformances are recorded and corrective actions negotiated according to organisational requirements
- Reported non-conformance is handled in accordance with organisational policies and procedures and is duly recorded
- Non-accredited: Short course only
- Duration: 03h 00m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
