Purpose and Rationale

This qualification aims to empower learners to acquire the knowledge, skills, attitudes, and values required to operate confidently in the End User Computing environment. It provides a deep study of ICT concepts and the modern productive use of computers in business and office environments.

The qualification addresses workplace needs by providing a nationally recognised certification for learners with end user computing experience, enabling them to:

• Build comprehensive end user computing knowledge and skills
• Gain recognition for prior learning and experience
• Establish a foundation for further education in ICT
• Improve workplace productivity and efficiency

Entry Requirements

• Pass in Grade 11 or equivalent (NQF Level 2)

International Comparability

This qualification is benchmarked against:

• New Zealand National Qualifications Framework
• Australian National Qualifications Framework
• British National Vocational Qualifications (NVQs)
• International certifications such as Microsoft MOUS, IC3, and ECDL/ICDL

Exit Level Outcomes

Upon completion of this qualification, learners will be able to:

• Apply Word Processing skills to create, edit, and format professional documents
• Apply Presentation Application skills to design and deliver effective presentations
• Apply Spreadsheet Application skills for data analysis and business calculations
• Apply Electronic Mail skills for professional communication
• Apply Web Browser skills to navigate and research information online
• Demonstrate improved communication skills in occupational contexts
• Apply mathematical literacy to investigate financial aspects of personal and business issues
• Understand ICT's organisational and societal impact, including preventative maintenance, environmental and safety issues in computer environments