Microsoft Outlook

Work Smarter and Stay Organised

Learn how to use Microsoft Outlook efficiently to manage emails, schedule meetings and stay organised in a busy work environment. This course provides practical tools for improving communication and boosting productivity.

What is this course about?

This course teaches essential skills in Microsoft Outlook for both personal and professional use. You will learn how to send and organise emails, manage calendars, set reminders and use contacts effectively. With a step-by-step approach, learners will gain confidence in navigating Microsoft Outlook and using it to support everyday tasks.

Why take this course on Microsoft Outlook?

Proficiency in Microsoft Outlook is vital for efficient communication and time management. Whether you work in administration, customer service or project coordination, this course will help you streamline tasks and stay on top of your responsibilities using Microsoft Outlook.

Step into the world of professional communication with our Microsoft Outlook Online Course – perfect for beginners, students, and anyone looking to improve their digital office skills.

In this hands-on course, you’ll learn how to send and manage emails, schedule meetings, organise your calendar, and stay on top of your work like a pro. Outlook is more than just an email app – it’s a powerful tool used in offices all over the world for day-to-day communication and time management.

Whether you’re applying for your first admin job, managing your own projects, or just want to feel more confident with email and scheduling, this course will help you gain practical skills you can use every day.

What is Microsoft Outlook?

Microsoft Outlook is a comprehensive personal information manager that integrates email, calendar, contacts, tasks, and notes into a unified platform. As part of the Microsoft 365 suite, it offers seamless integration with other Microsoft applications, facilitating a cohesive workflow.

Why Learn Microsoft Outlook?

  • Send, receive and organise emails effectively
  • Use calendars to schedule and manage appointments
  • Set tasks and reminders to meet deadlines
  • Manage contacts and communication professionally
  • Navigate Microsoft Outlook with confidence in a business setting
Course Content
  • Navigating The Outlook Interface and changing the current view.
  • Changing the current view.
  • Opening Outlook, creating and sending emails and closing Outlook.
  • Formatting, using the spellchecker option and deleting messages.
  • Working with multiple messages and copying text.
  • Identifying the sender, replying, forwarding and saving draft messages.
  • Move, copy and recall or replace an email message.
  • Attaching a file to an email and removing an attachment.
  • Creating, editing and attaching a signature to an email.
  • Preview, open and save an attachment.
  • Create, edit and attach a signature to an email.
  • Flagging, prioritising and setting reminders on emails.
  • Organising and sorting emails.
  • Search and filter through emails.
  • Send an automatic reply email (Out of office).
  • View and customise the calendar.
  • Email, print and share your calendar.
  • Create and edit an appointment.
  • Create and edit recurring meetings.
  • Invite others to a meeting.
  • Reply to a meeting request.
  • Keeping track of meeting responses.
  • Create and edit contacts.
  • Creating a distribution list and saving contact details.
  • Create and edit a task.
  • Assigning a task and responding to a task request.
  • Importing and exporting Outlook files.
  • Using categories for emails, calendars, and contacts.
  • Sharing and opening another user’s calendar.
  • Printing an email.
  • Email format and guidelines
  • Legislation
  • Benefits of using email.
  • Limitations of using the Internet.
  • Establishing a connection with an Internet Service Provider.
  • Non-accredited: Short course only  
  • Duration: 03h 40m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
SpecCon Short Course
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