Victim Empowerment and Support NQF 4


This is an entry-level Qualification within a career pathway for Victim Empowerment to NQF level 4. The qualifying learner will apply an understanding of the Victim Empowerment sector to empower him/herself and the community. The acquisition of the related skills in Human and Social Studies will increase the pool of competent entry-level human resources for the sector. The core knowledge, skills, and attitudes of this Qualification for the Victim Empowerment workplace are aimed at both social and economic benefits for the learner.

The learner assessed as competent against this Qualification will be able to:

  • Communicate in a variety of ways to achieve personal and organizational objectives
  • Use mathematics and mathematical thinking to solve everyday problems for him/herself, organization, and victims in the community
  • Use Victim Empowerment knowledge, skills, and attitudes to provide support services to victims of crime, violence, and human rights abuses
  • Provide support to various categories of victims in relation to Victim Empowerment
  • Use workplace knowledge, skills, and attitudes to deliver Victim Empowerment Services

Victims in South Africa are numerous and widespread across all regions and communities. This Unit Standards-Based Qualification should enable learners in affected communities to understand issues faced by victims, to provide victim support, to identify resources and services available in the community, and to utilize these appropriately.

One of the key challenges in victim empowerment in South Africa is to develop a set of minimum standards and standardized training for service providers. Service providers include government departments, Non-Governmental Organisations (NGOs), Faith-Based Organisations (FBOs), and Community-Based Organisations (CBOs) that provide direct services to victims and perpetrators of crime, victims of violence, victims of torture, etc.

Training in the Victim Empowerment Sector is provided under the generic title of Victim Empowerment, but includes various components such as education and awareness, advocacy, medico-legal services, court support, court preparation, legal advice, victim support (i.e. emotional support, practical assistance, and information), trauma counseling, psychological support, in-patient care, etc)

Training is therefore personalized according to trainees’ profiles (professional background, literacy level, etc.) Trainees are as diverse as police officials, nurses (forensic, psychiatric, primary health care), volunteers, lay counsellors, etc. In all cases, generic and specific training “modules” are offered.

Many areas of peri-urban and rural South Africa cannot be reached by mental health professionals such as psychologists, social workers, etc. As a result of the scarcity of this kind of worker in these areas, Victim Empowerment services in communities are primarily volunteer driven, with volunteers working under the auspices of recognised mental health professionals, NGOs, CBOs and FBOs established to meet specific community needs.

The key role of Victim Empowerment service providers is to improve the quality of life of community members by providing improved access to and delivery of Victim Empowerment services at the local level within the context of an inter-sectoral environment.

Rationale for the Qualification

This qualification provides learners the opportunity to gain a qualification in Mixed Farming Systems (Plant- and Animal Production). The range of typical learners that will enter this qualification will vary and includes:

  • New entrants in farming who wish to progress to the level of Junior Labourer within farming operations in Mixed Farming Systems;
  • New entrants that wishes to enter the sector as farmers;
  • Learners in possession of different levels of practical experience in farming operations, which will be assessed and RPL’ed;
  • Possible candidates for promotion identified by the community as leaders.
  • Learners may come from both genders.