Learners accessing this standard will be working as a leader in the context of a small project / sub-project involving few resources and having a limited impact on stakeholders and the environment or working as a contributing team member on a medium to large project when not a leader. These projects may be technical, business projects or developmental projects and will cut across a range of economic sectors. This standard will also add value to learners who are running their own business and recognise that project management forms an integral component of any business.

  • Unit 1: Demonstrate an understanding of working as a member of a team

    • Criteria and behaviours conducive to working as a member of a team are identified and explained with practical examples. 
    • Team interfaces are described and the roles are explained with actual examples. 
    • Disruptive behaviours to team performance are identified and explained with examples of the consequences. 

    Unit 2: Collaborate with other team members to improve performance

    • The importance of consultation and joint decision-making is explained with examples of how this affects team performance. 
    • Other team members are consulted for ideas relating to project work and joint decisions are made according to team needs. 
    • Other team members are worked with to achieve project objectives. 
    • Constructive, non-disruptive behaviours and how others are influenced positively are provided, described and explained with examples. 
    • Situations that are a cause of conflict in a group are identified and a plan is made to minimise their negative effect on the team and project objectives. 

    Unit 3: Participate in building relations between team members and other stakeholders

    • The importance of building relations between team members and stakeholders is explained with examples. 
    • Project stakeholders are identified and their needs are explained in terms of teamwork. 
    • Instances of building relations between team members and stakeholders are documented and implemented according to procedures. 
    • The importance of honouring commitments to stakeholders is explained with practical examples. 
    • Methods and techniques for building team coherence and spirit are identified and explained with practical examples. 
    • Feedback is provided on an ongoing basis which leads to constructive and productive working relationships. 

    Unit 4: Respect personal, ethical, religious and cultural differences to enhance interaction between team members

    • The differences between team members are identified and explained with examples. 
    • The importance, of showing respect to each other is explained with examples. 
    • Behaviours that are of concern to individuals are discussed promptly and openly with those involved. 
    • Examples are given of how own behaviour is modified and changed to support other team members' feelings and needs. 

    Unit 5: Use a variety of strategies to deal with potential or actual conflict in a project team. 

    • The kinds of conflict that could arise in a project team are identified and strategies to deal with issues in a team are demonstrated in role-play situations or through discussion. 
    • Strategies for creating a positive working environment for a project team are explored and an indication is given of the role of the team leader/project manager in creating a positive work environment. 
    • Situations that hamper efficiency in a project team are identified and suggestions are made to improve these situations. 
    • Support systems available to the project team are identified and an indication is given of the learner's role in being supportive and using a support system. 

Duration: 1 Day

Delivery: Classroom/Online


Work as a project team member

SAQA ID: 120379

NQF Level: 4

Credits: 8