Negotiation Skills Training



This course is designed for business people who want to gain negotiation skills through communication. People don't always agree on certain issues because everyone wants to have their say and be heard. Negotiation is a skill that one can use to come up with solutions so that an agreement can be reached. You will be trained to recognise situations where one can negotiate. You will be taught all the properties of an argument and how to be successful at negotiating. Like a speech, negotiation has to be prepared and planned for. There are fears and barriers of negotiating that one should be aware of and avoid at all times with all the steps provided here.

In this course you will be provided with six steps that will help you become a successful negotiator. Being a successful negotiator is important because it contributes to business success, your relationships with other people improve as you become a person with solutions, and it is a leadership quality. Conflict should not be avoided, rather it should be dealt with using the most advanced communication techniques. Negotiation is one of those techniques.

  • Units:
  • 1. What is negotiation?
    2. Why we negotiate
    3. Opportunities to negotiate
    4. Negotiation fears and barriers
    5. Negotiation attitudes
    6. Negotiation – the give/get principle
    7. Variables/elements in negotiation
    8. Characteristics of a successful negotiator
    9. Planning for negotiation
    10. Six steps in negotiation
    11. Power factor
    12. Critical mistakes to avoid while negotiating
    13. Summary
    14. Pillars 1 to 10

Duration: 1 Day

Delivery: Classroom/Online

5 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of all courses.

1 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of this course.

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