IDENTIFY RESPONSIBILITIES OF A TEAM LEADER IN ENSURING THAT ORGANISATIONAL STANDARDS

  • PURPOSE

  • COURSE CONTENT

  • DELIVERY

  • ACCREDITATIONS

This unit standard explores the role of the team leader in ensuring that the team meets organisational or required standards.

  • Unit 1: Explain the role of a team leader in an organisation. 

    • The role of a team leader in an organisation is explained with reference to their job description.
    • The responsibilities of a team leader are explained within the context of a work environment. 
    • The concepts of authority, responsibility and accountability are explained with reference to the team leader's own position in an organisation.
    • The organising of workers in teams is explained in terms of recognised theory and practice.

    Unit 2 : Explain the purpose of the team.

    • The concept of a team is explained according to accepted theory and practice.
    • The purpose of the team is explained to the team members according to organisational requirements. 
    • The role and expected outputs of each member of the team are identified in relation to the purpose.

    Unit 3: Contract with the team members to obtain commitment to achieve organisational standards. 

    • Tasks, performance plans, targets and standards are discussed and agreed according to organisational requirements. 
    • Time allocations for achieving individual and team objectives are agreed through a process of consultation. 

    Unit 4: Implement, monitor and evaluate performance against team objectives and organisational standards. 

    • Agreed plans are implemented according to Standard Operating Procedures.
    • Potential difficulties in achieving the plan are anticipated through reflection and feedback. 
    • Team outputs are monitored against agreed targets and time allocations. 
    • Variances to required outputs are identified and corrective action is taken where necessary.

Duration: 5 Day

Delivery: Classroom/Online

Identify responsibilities of a team leader in ensuring that organisational standards are met

SAQA ID: 242821

NQF Level: 4

Credits: 6