CHANGE MANAGEMENT
PURPOSE
Change is a constant in many of our lives. All around us technologies, processes, people, ideas and methods often change, affecting the way we perform daily tasks and live our lives. Change management entails thoughtful planning and sensitive implementation, and above all, consultation with, and involvement of, the people affected by the changes. If you force change on people normally problems arise. Change must be realistic, achievable and measurable.
COURSE CONTENT
Unit 1: Concept of change
- Concept of change
- Change management process
- Nature of change in an organisation
- The positive and negative impact of change on a business
- The negative impact of change
- Successful and sustainable change
Unit 2: Determining the need for change in a unit
- Importance of correctly identifying the reason for change
- Steps to follow to determine if change is necessary
- Using SWOT analysis to substantiate the need for change
Unit 3: Models for implementing change
- Models for implementing change
- Understanding Lewin’s model
- Practical steps for using the framework
- ‘Adkar’ – a model for change management
- Business dimension of change
- Kotter’s 8 Step Change model
Unit 4: Implementing the change process
- Implementing the change process
- Managing resistance to change
- Roles and competencies of change agents
- Catalyst
- Competencies of change agents
- Functional/technical competencies
- Personal (effectiveness)/ self-management competency
DELIVERY
Duration: 1 Day
Delivery: Online
ACCREDITATION
5 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of all courses.
1 Day Courses: Participants will receive a SpecCon Holdings certificate upon completion of this course.
