EMOTIONAL INTELLIGENCE

Unit 1: Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations.

• The principles of emotional intelligence are explained with reference to examples from life and work situations. 
• The concepts of emotional intelligence are described with reference to examples.
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Unit 2: Analyse the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.

• The importance of personal and interpersonal competencies is explained in relation to interactions in life and work situations. 
• Techniques for giving and receiving feedback are analysed to identify practices reflecting emotional intelligence.
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Unit 3: Analyse the impact of emotional intelligence on life and work interactions.

• The positive and negative impact of emotional intelligence is motivated through examples on intrapersonal and interpersonal level. 
• The consequences of applying emotional intelligence are explained with reference to examples from life and work situations.

Unit 4: Evaluate own level of emotional intelligence in order to determine development areas.

• Own responses to life and work situations are analysed in terms of the principles and concepts of emotional intelligence.
• Strengths and weaknesses are analysed with reference to the concepts and principles of emotional intelligence in order to identify development areas.
• Techniques for improving own emotional intelligence are described in relation to development areas identified.