NQF Level 4 | MICT SETA

Design Thinking Practitioner

Master design thinking to solve real problems with empathy and innovation. Improve customer experience, product design, and team collaboration effectively through human-centered design approaches and creative problem-solving methodologies.

100
Credits
12-18
Months
NQF 4
Level
Design thinking workshop in progress

Qualification Overview

The Design Thinking Practitioner qualification provides comprehensive training in human-centered design methodologies, creative problem-solving, and innovation processes. This program equips learners with the skills to understand user needs, generate innovative solutions, and implement design thinking approaches across various business contexts and industries.

Learning Outcomes

Upon completion of this qualification, learners will be able to:

  • Apply design thinking methodologies to solve complex problems
  • Conduct user research and develop empathy for target audiences
  • Facilitate ideation sessions and collaborative workshops
  • Create prototypes and test solutions with users
  • Implement iterative design processes and feedback loops
  • Improve customer experience and product design outcomes

Modules and Unit Standards

Module 1: Design Thinking Fundamentals and Benefits

  • • Design Thinking Fundamentals
  • • Benefits of Design Thinking
  • • 4IR and Future Skills

Module 2: Positive Psychology and Human Centered Innovation

  • • Fundamentals of Positive Psychology for Design Thinking
  • • Human Centered Innovation
  • • Collaboration

Module 3: Design Thinking Research, Governance and Ethics

  • • Beginner, Intermediate and Advanced Computer Technology and Utilisation
  • • Introduction to Design Thinking Governance, Legislation and Ethics
  • • Research to Inform Design Thinking Processes
  • • Conduct Applied Ethnographic Research
  • • Applied Ethnographic Research

Module 4: Innovation in the Workplace

  • • Apply Design Thinking for Innovation Principles and Methodologies
  • • Apply Ethics and Effectiveness in the Workplace

Module 5: Project Management and Design

  • • Introduction to Project Management for Design Thinking
  • • Beginner, Intermediate and Advanced Computer Technology and Utilisation
  • • Creative Innovation Solution Design

Qualification Details

SETA MICT SETA
NQF Level Level 4
Credits 100 Credits
Duration 12-18 Months
SAQA ID 118705

Career Opportunities

  • UX/UI Designer
  • Product Designer
  • Design Thinking Practitioner
  • Business Strategist

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