Occupational Certificate_ Automotive Sales Advisor NQF 4

Occupational Certificate: Automotive Sales Advisor | Accelerate Your Career in Automotive Sales

The Occupational Certificate: Automotive Sales Advisor is a nationally recognized qualification designed to equip learners with the skills necessary to excel in the automotive sales industry. This comprehensive program covers the sale of vehicles, parts, accessories, and related services within both wholesale and retail environments.

Why pursue the Automotive Sales Advisor qualification?

In the dynamic automotive sector, professionals who can effectively engage clients and drive sales are in high demand. This qualification provides practical training and industry-relevant knowledge, preparing you to meet and exceed customer expectations while achieving sales targets.

What you’ll gain from this course:

✅ Understand the automotive industry landscape and the role of a sales advisor.
✅ Learn effective customer engagement, prospecting, and lead conversion strategies.
✅ Gain product knowledge and techniques to match customer needs with vehicle features.
✅ Apply professional sales methods, from conducting test drives to finalising purchases.
✅ Develop post-sale customer service strategies to foster loyalty and repeat business.

Course Overview

The Occupational Certificate: Automotive Sales Advisor course offers a comprehensive understanding of automotive sales practices within a customer-focused framework. Participants will gain practical skills to engage clients, promote products, and contribute to dealership success through enhanced communication, negotiation, and after-sales service.

After this course you will be able to:

  • Sell automotive vehicles to existing and/or prospective clients
  • Sell automotive vehicle parts or accessories to existing and/or prospective clients
  • Sell automotive vehicle services to existing and/or prospective clients in an automotive sales environment
Module 1: Stock Control
  • Handling stock
  • Control Inventory
  • Stock control processes
Module 2: Merchandising and Promotional Activities
  • Merchandise, market and promote vehicle stock
  • Deal with and promote stock
Module 3: Customer Service
  • Customer service
Module 4: Sales and Marketing
  • Sell products and services
  • Sell automotive products and services
  • Finalise the sale
  • New and used car sales processes
  • Vehicle parts sales processes
Module 5: Operational Processes
  • World of work fundamentals
  • Carry out vehicle service operational activities
  • Vehicle service control processes
Module 6: Occupational Health and Safety
  • Workplace safety, health, environment and quality practices
  • Work safely
Module 7: Vehicle Financing
  • Vehicle finance
  • Duration: 24 Months
  • Delivery: Classroom/Online/Blended
  • NQF Level 3 qualification or equivalent qualification in the related automotive vehicle sales, parts and accessory sales industry
  • Automotive Sales Consultant
  • Fleet Sales Manager
  • Sales Manager
  • Finance and Insurance (F&I) Manager
  • Automotive Marketing Specialist
  • Occupational Certificate: Automotive Sales Advisor
  • Accreditation: QCTO
  • SAQA ID: 118097
  • NQF Level: 4

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