PURPOSE
The programme will help the trainee to:
- Start, manage, grow and sustain a small business
- Know him/herself
- Know his/her industry
- Identify market opportunities
- Create business innovation
- Manage finances
- Price goods and services
- Plan and set business goals
COURSE CONTENT
Knowledge component
- Topic 1: Sources of conflict
- Topic 2: Types of conflicts
- Topic 3: Strategies for conflict management
- Topic 4: Techniques in conflict management
- Topic 5: Conflict consequences analysis
- Topic 6: Emotional intelligence in conflict resolution
- Topic 7: Components of Conflict Resolution Report
Application component
- Topic 1: Calculations and pricing
- Topic 2: Basic book keeping
- Topic 3: Marketing project
- Topic 4: Customer service
DELIVERY
- Duration: 15 Days
- Delivery: Classroom/Online/Blended
ENTRY LEVEL REQUIREMENTS
- Communication at NQF Level 1
- Mathematical Literacy at NQF Level 1
CAREER POSSIBILITIES
- Social Entrepreneur
- Business Consultant or Advisor
- Franchise Owner
- Mentor in Entrepreneurship
ACCREDITATION
- Occupational Certificate: New Venture Creation
- Accreditation: QCTO
- SP-210401
- NQF Level: 2
- Credits: 32