In this course, you will learn how to organise your inbox and simplify your life.

Microsoft Outlook is a communication software program used for email, calendar and task management. In this course, you will learn how to organise your inbox and simplify your life. There are many features to help you work not only faster but smarter as well.

Course Content

  • Navigating The Outlook Interface and changing the current view.
  • Changing the current view.
  • Opening Outlook, creating and sending emails and closing Outlook.
  • Formatting, using the spellchecker option and deleting messages.
  • Working with multiple messages and copying text.
  • Identifying the sender, replying, forwarding and saving draft messages.
  • Move, copy and recall or replace an email message.
  • Attaching a file to an email and removing an attachment.
  • Creating, editing and attaching a signature to an email.
  • Preview, open and save an attachment.
  • Create, edit and attach a signature to an email.
  • Flagging, prioritising and setting reminders on emails.
  • Organising and sorting emails.
  • Search and filter through emails.
  • Send an automatic reply email (Out of office).
  • View and customise the calendar.
  • Email, print and share your calendar.
  • Create and edit an appointment.
  • Create and edit recurring meetings.
  • Invite others to a meeting.
  • Reply to a meeting request.
  • Keeping track of meeting responses.
  • Create and edit contacts.
  • Creating a distribution list and saving contact details.
  • Create and edit a task.
  • Assigning a task and responding to a task request.
  • Importing and exporting Outlook files.
  • Using categories for emails, calendars, and contacts.
  • Sharing and opening another user’s calendar.
  • Printing an email.
  • Email format and guidelines
  • Legislation
  • Benefits of using email.
  • Limitations of using the Internet.
  • Establishing a connection with an Internet Service Provider.
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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