Improve Your Administrative Skills
Gain the expertise to manage business information systems efficiently. This course enhances your administrative skills by focusing on processes that support data accuracy, system reliability and organisational success.
About this course
This course introduces the key functions of managing an information system in a business. You will explore how administrative procedures support data processing, storage, security and communication within organisations. Learners will gain practical insight into working with information systems to support decision-making and operational effectiveness.
Importance of office administration
Modern workplaces rely on accurate, timely and secure information to operate effectively. This course is designed for those looking to strengthen their administrative skills while understanding how information systems support core business functions. Whether you are part of a large organisation or a small business, mastering these processes is vital for successful administration.
What you will gain from this course:
- Understand the relationship between office administration and business information systems
- Apply basic principles of data handling and system management
- Maintain confidentiality and ensure compliance with data protection policies
- Support workflow, communication and reporting using administrative systems
- Strengthen your practical administrative skills for improved efficiency
- Apply key concepts learned through real-world business scenarios
Who should enrol?
This course is ideal for administrative professionals, office clerks, data coordinators, or anyone pursuing administration courses to build a strong foundation in managing business systems effectively.
Overview
Provides an in-depth understanding of how information systems are used to support business decision-making, operations, and overall management. It focuses on the role of technology and information in improving organizational efficiency and effectiveness. This course is ideal for those interested in how businesses leverage information systems for strategic planning, problem-solving, and decision-making.
Learners working towards a national qualification at Level 3, or those employed in administrative roles within Small, Medium, and Micro Enterprises (SMMEs), will gain valuable skills and knowledge through this standard. It is designed to enhance their proficiency in essential administrative functions, thus improving their effectiveness in their current positions. Mastery of this standard will not only enhance their job performance but also increase their employability by showcasing their capabilities to potential employers. This qualification adds significant value to their professional skill set, supporting career advancement and increasing opportunities for securing better job prospects.
- Structural and organisational needs are identified.
- Procedures for the storage and retrieval of manual and computerised records are determined according to organisational policies and procedures.
- Methodologies and quality control procedures for checking, tracking, securing and maintaining the storage and retrieval system are determined.
- Archiving processes are identified and procedures for archive storage are planned accordingly.
- Classification methodologies are determined.
- Quality control to monitor sorting, filing and retrieval of documentation is carried out according to organisational requirements.
- Organisation policy and procedures for transfer, archive and disposal of manual or computerised records are followed.
- Procedures for ensuring manual or computerised records are followed.
- The importance of maintaining up-to-date and accurate records of paper-based documentation is explained.
- Filing is complete, accurate, in the required format, location and time frame.
- Incorrectly filed documents are identified and filed correctly.
- Areas for improvement are communicated to the staff responsible.
- Procedures for improving storage and retrieval system are planned and updated on an ongoing basis.
- Non-accredited: Short course only
- Duration: 1h 30m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
