The safe handling of freight is dependent upon the applicable people complying with the relevant procedures and applying the necessary skills to their handling. This qualification, therefore, is aimed at providing learners in the freight sector with:

  • An integrated practical and theoretical grounding in freight handling
  • The ability to work more effectively with others
  • The skills are necessary to maintain and enhance the level of service and quality of service
    expected by customers
  • An awareness and understanding of key business principles that lead to transformation,
    transferability, economic growth, and social development in the freight handling industry.


Module 1: Self Development

  • Managing self-development


Module 2: Occupational Health and Safety in the Workplace

  • Maintaining occupational health, safety, and general housekeeping
  • Demonstrate knowledge and understanding of HIV/AIDS in a workplace
  • Handle a crime situation


Module 3: Customer Service

  • Apply basic business principles
  • Ensuring customer satisfaction and competitive practice
  • Processing and controlling documentation


Module 4: Communication

  • Write/present/sign texts for a range of communicative contexts
  • Accommodate audience and context needs in oral/signed communication
  • Use language and communication in occupational learning programmes
  • Interpret and use information from texts


Module 5: Mathematics

  • Use mathematics to investigate and monitor the financial aspects of personal,
    business and national issues
  • Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional
    space in different contexts
  • Demonstrate an understanding of the use of different number bases and
    measurement units and an awareness of error in the context of relevant


Module 6: Inventory Control

  • Allocating freight for packaging and grouping
  • Receiving and dispatching freight, and handling freight returns
  • Controlling and locating stock
  • Packing, handling and securing freight


Module 7: Freight Handling Machinery

  • Describe basic freight logistic principles
  • Taking basic care of freight handling machinery


Module 8: Warehouse Admin

  • Manage administration records
  • Operating computer systems

Duration: 12 Months

Delivery: Classroom/Online/Blended

  • Numeracy, Literacy & Communication equal to NQF 2
  • Technical skills pertaining to agricultural activities equal to NQF 2

Qualifying learners could follow a career in any opportunity in the transport and logistics industry

  • Freight handling administration
  • Planning
  • Goods handling
  • Storage
  • Transport planning
  • Basic freight handling equipment maintenance

National Certificate: Freight Handling NQF 3

Accreditation: TETA SETA

SAQA ID: 59300

NQF Level: 1

Credits: 120