Key Management Principles

KEY MANAGEMENT PRINCIPLES

  • PURPOSE

  • COURSE CONTENT

  • DELIVERY

  • ACCREDITATION

This unit standard is intended for managers of small businesses and junior managers of business units in larger organisations. It provides the background necessary to understand the management function in an organisation. The term business unit in this unit standard implies a small business, cost center, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

  • Unit 1:Describe the management activities involved in running a successful business.
  • The business functions of an organisation are analysed and the main business functions are identified for a specific organisation.
  • The resources used in a business are analysed and the role of management in ensuring that resources of the business are used to best advantage is explained with examples from a specific organisation.
  • The responsibilities of employees in ensuring that resources are used to best advantage is explained with examples.

 

  • Unit 2:Explain the basic activities involved in the management process.
  • The basic activities involved in the management process are named with examples.
  • The planning function in an organisation is identified and an indication is given of who in the organisation is responsible for the planning function.
  • An example of the planning required in the learner's own situation is produced and an indication is given of how this fits into the organisation's business plan.
  • The organising function in an organisation is identified and an indication is given of who in the organisation is responsible for the organising function.
  • The organising function in the learner's own position is identified with examples.
  • The leading function in an organisation is identified and an indication is given of who in the organisation is responsible for the leading function.
  • The leading function applicable to the learner is identified and an indication is given of the learner`s own leadership style.
  • The control function in an organisation is identified and an indication is given of who in the organisation is responsible for the control function.
  • The control function in the learner's own situation is identified and an indication is given of what the learner controls and how s/he exercises control.
  • The difference between responsibility and accountability is explained with reference to delegation.

 

  • Unit 3:Identify and explain some of the tasks required of managers. 
  • The decision-making task of managers is explained with examples.
  • The communication task of managers is explained with examples and suggestions are made as to how cultural diversity can be accommodated in communications.
  • The importance of trust in an organisation is explained and an indication is given of how trust affects communication.
  • The coordinating task of managers is explained and an indication is given of how the learner is responsible for coordinating based on a position description.
  • The motivating task of managers is explained with examples.
  • The delegating task of managers is explained and an indication is given of what tasks can and may not be delegated in a specific organisation.
  • The disciplinary task of managers is explained and an indication is given of the role of the team leader/low level manager in the disciplinary process.
  • The evaluating task of managers is explained and an indication is given of the role of the junior manager in the assessing worker performance.

 

Unit 4 :Apply the decision-making process to make a management decision.

  • The steps to be followed in making a decision are explained with reference to an authentic workplace situation.
  • The decision-making process is used to make a management decision.

 

  • Unit 5:Apply the general management functions to a selected organisation.
  • The management functions in an organisation are listed and an indication is given of who in the organisation is responsible for each function.
  • The way in which each management function is addressed in a specific organisation is explained with reference to the organogram of a selected organisation.
  • The role of a team leader or low-level manager in the management of an organisation is outlined with reference to the basic management functions and tasks.

Duration: 1 Day

Delivery: Classroom/Online

 

National Certificate in Basic Occupational Health and Safety

Accreditation: TETA

SAQA ID: 14667

NQF Level: 4

Credits: 10