Business function short course
This short course is designed to equip you with essential knowledge of how different departments in a business work together—from admin and finance to marketing and HR. It’s practical, beginner-friendly, and ideal for anyone looking to boost their career skills fast.
What Is the Business Function Short Course All About?
The Business Function Short Course breaks down the main parts of a business and shows you how they connect and support one another. You will learn about the core functions like:
Office administration – how to manage paperwork, handle calls, and support office operations.
Human resources – what it takes to manage people effectively.
Finance – the basics of budgeting and managing money in a company.
Marketing – how businesses promote their products or services.
Customer service – how to build good relationships with clients.
Why Office Administration Skills Matter in Every Career
Even if you’re not aiming to be a manager right away, strong office administration skills are a solid foundation for any career. This short course gives you the tools to:
Organise tasks efficiently
Communicate professionally
Work with teams across departments
Use office software confidently
Support day-to-day business operations
Office administration is often the heartbeat of a company—it keeps everything running, so nothing falls through the cracks. These are skills you can carry with you no matter what job you land in the future.
Who Should Take the Business Function Short Course?
This course is perfect for:
School leavers who want to enter the job market quickly
Young people looking to start a career in office administration
Aspiring entrepreneurs who want to understand how businesses operate
Anyone looking to gain practical business knowledge in a short time
You don’t need any previous experience—just curiosity, commitment, and a desire to learn.
Overview
Contribute to the smooth running of the office and as such help others wherever possible.
Description
Contribute to the smooth running of the office and as such help others wherever possible. The right attitudes will lead to more efficient operations with greater respect for others. All staff should be able to do basic maintenance and replenishment of consumables.
- Safety principles for the general operation of electrical equipment are described
- The importance of all personnel understanding the function and the use of office equipment is explained
- The range of consumables which may be replenished are listed and the reason therefore explained
- Arrangements to repair equipment that is not in good working order are made
- Ways of learning how to operate technology are given
- Office equipment is operated efficiently
- The importance of being sensitive to other people’s needs and cultures is explained and ways on how to contribute to the overall effectiveness of the team are given
- Issues requiring confidentiality are described
- The extent of one’s own responsibility in the office is described
- Work is being prioritised and the reasons for making this decision are described
- The various filing systems are described and documents are filed by using a recognised filing system
- Business information is analysed and distributed, ensuring that individual needs are met
- Non-accredited: Short course only
- Duration: 1h 30m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
