Design Thinking Practitioner | UX/UI Online Certificate (NQF Level 4)
Master creative thinking and user-centered design skills to solve real-world business challenges. This course provides hands-on training in design thinking principles, customer journey mapping, empathy research, rapid prototyping, and testing innovative solutions. Perfect for professionals and teams looking to improve customer experience, product development, and service design using human-centered methodologies.
What is Design Thinking Practitioner Learnership ?
Design thinking is a structured, user-centric approach to problem-solving that blends creativity with practical solutions. It focuses on deeply understanding user needs, brainstorming creative ideas, and testing fast prototypes to drive innovation. This course covers all five stages of design thinking: Empathize, Define, Ideate, Prototype, and Test. You’ll gain insight into using design thinking for digital transformation, business strategy, and customer satisfaction.
Who Should Design Thinking Practitioner Course?
This course is ideal for:
Business professionals and team leaders
Product and UX designers
Entrepreneurs and innovators
Customer experience specialists
Managers seeking creative problem-solving skills
By the end of this course, you’ll know how to apply design thinking to improve business processes, develop user-driven products or services, and drive innovation in your workplace. You’ll gain practical tools to turn problems into opportunities and foster a culture of continuous improvement and collaboration.
PURPOSE
The purpose of this part-qualification is to prepare a learner to operate as a Design Thinking Practitioner.
Design Thinking Practitioners apply design thinking approaches and methodologies to understand and address complex challenges and to collaboratively create innovative solutions that address human needs. They immerse themselves in the environment and context of the problem, approach it from multiple perspectives and collaboratively analyse, synthesise, and make sense of data to inform the development of relevant and innovative solutions.
COURSE CONTENT
- Design thinking fundamentals
- Benefits of design thinking
- Fundamentals of positive psychology for design thinking
- Human centered innovation
- Collaboration
- Coaching workshops for design thinking
- Introduction to design thinking governance, legislation and ethics (starting your own business)
- Apply ethics and effectiveness in the workplace
- Research to inform design thinking processes
- Conduct applied ethnographic research
- Applied ethnographic research
- Innovation leadership for design thinking
- Apply design thinking for innovation principles and methodologies
- Introduction to project management for design thinking
- Intermediate and advanced computer technology and utilisation
- Creative innovation solution design
DELIVERY
- Duration: 12 Months
- Delivery: Classroom/Online/Blended
ENTRY LEVEL REQUIREMENTS
- NQF Level 3 Qualification
ACCREDITATION
- Occupational Certificate: Design Thinking Practitioner
- Accreditation: QCTO
- SAQA ID: 118705
- NQF Level: 4
- Credits: 100