Conducting a Meeting | Strengthen Critical Thinking and Problem Resolution in Every Session
Master the art of leading effective meetings while developing skills in critical thinking and problem resolution. Ideal for professionals who aim to foster collaboration, make informed decisions, and guide productive discussions within administrative, corporate, or organisational settings.
What is the Course About
This course offers practical training in how to conduct structured, goal-oriented meetings that produce actionable outcomes. You will learn how to plan and lead sessions that support critical thinking and problem resolution, empowering participants to contribute meaningfully. With step-by-step guidance, you’ll gain techniques to manage time, set agendas, facilitate discussions, and resolve issues collaboratively. Designed for real-world environments, this course builds confidence and clarity in professional communication.
Skills You Will Gain From This Course
- Conduct structured meetings with clear agendas and outcomes
- Apply critical thinking to facilitate informed group decisions
- Use problem resolution strategies to manage challenges during meetings
- Encourage participation and create inclusive dialogue among team members
- Document meeting outcomes effectively for follow-up and accountability
Who Should Enrol
- Office administrators, team leaders, and support staff
- HR professionals and department coordinators
- New managers or supervisors aiming to run effective meetings
- Professionals looking to improve decision-making and leadership in meetings
Overview
Discover the power of holistic decision-making with our e-learning course. Explore how interconnected components influence outcomes, learning to analyse complex problems, and devise effective solutions through a systems thinking lens. Navigate through real-world scenarios, mastering techniques to consider multiple perspectives, anticipate ripple effects, and optimise outcomes. Gain valuable skills for strategic decision-making in diverse contexts, empowering yourself to tackle challenges with clarity and foresight.
Description
Embark on a transformative journey of decision-making mastery with our comprehensive e-learning course, ‘Applying a Systems Approach to Decision-Making.’ In today’s interconnected world, where every action triggers a cascade of effects across various domains, traditional linear decision-making frameworks often fall short. This course equips learners with the essential tools and mindset to navigate complexity and uncertainty with confidence.
Through engaging modules and interactive exercises, participants delve into the principles of systems thinking, understanding how elements within a system interact and influence one another. From business strategies to social policies, environmental sustainability to technological innovations, systems thinking offers a holistic perspective that uncovers hidden patterns, feedback loops, and emergent behaviors.
- (incl 1.1 – 1.3 & 1.3.1) Application of critical and analytical skills in analysing an issue
- 1.3.2 The key components of critical thinking
- 1.3.3 Application of the critical skills mind mapping
- 1.3.4 Analytical skills in problem definition and analysis
- 1.3.5 Application of the cause and effect analysis
- (incl 2.1 – 2.3) Stakeholder engagement in problem analysis
- 2.4 (incl 2.5) Analysing the issue/problem and generating ideas
- 2.6 (incl 2.7) Analysing the unit’s internal and external environment
- 2.8 Tips when engaging stakeholders in problem solving
- 3. (incl 3.1 & 3.2) Selecting feasible solutions
- 3.2.1 How to use the brainstorming technique
- 3.3 (incl 3.4) Analysing feedback from stakeholders to identify solutions
- 3.4.1 Techniques in evaluation
- 4. (incl 4.1) Formulate and communicate the decision
- 4.2 Selecting the optimum solution
- 4.3 Creating an action plan/workplan to implement the solution
- 4.4 Change processes to support implementation of the solution
- 4.5 Communicating the decision to team members
- Non-accredited: Short course only
- Duration: 1h 30m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
