Generic Management NQF 5

Learnership Overview

The Generic Management Learnership is designed to meet the needs of those learners who are specialising in General Management and are managing, or wish to progress to manage first line managers in an organisational entity. The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society.

On achieving this qualification, the learner will have competencies in:

  • Initiating, developing, implementing and evaluating operational strategies, projects and action plans.
  • Monitoring and measuring performance and applying improvement interventions in the unit.
  • Leading and managing a team to enhance individual, team and unit effectiveness.
  • Building relationships with superiors and with stakeholders across the value chain.
  • Applying the principles of risk, financial and knowledge management and business ethics.
  • Enhancing the development of teams and team members.

Pre-requisites / Assumed Learning

Learners accessing this Learnership should be competent in:

  • Communication at NQF level 4 (Grade 12)
  •  Mathematical Literacy at NQF level 4 (Grade 12)

Communication Techniques

Unit 1: Interpret and manage conflicts within the workplace
Unit 2: Use communication techniques effectively

Monitor Office Effectiveness

Unit 1: Monitor and evaluate team members against performance standards
Unit 2: Apply the principles of ethic to improve organisational culture

Improve Team Effectiveness

Unit 1: Create and manage an environment that promotes innovation
Unit 2: Lead people development and talent management
Unit 3: Select and coach first line managers
Unit 4: Build teams to achieve goals and objectives
Unit 5: Recruit and select candidates to fill defined positions
Unit 6: Empower team members through recognizing strengths, encouraging participation in decision making and delegating tasks
Unit 7: Apply the principles and concepts of emotional intelligence to the management of self and others
Unit 8: Promote a learning culture in an organisation

Improve Workplace Relationships

Unit 1: Formulate Recommendations for a change process
Unit 2: Devise and apply strategies to establish and maintain workplace relationships
Unit 3: Manage a diverse work force to add value
Unit 4: Analyse leadership and related theories in a work context

Manage Finances

Unit 1: Monitor, Assess and manage risk
Unit 2: Apply the principles of knowledge management
Unit 3: Apply a systems approach to decision making
Unit 4: Apply mathematical analysis to economic and financial information
Unit 5: Manage the finances of a unit

Project Planning

Unit 1: Develop, Implement and evaluate an operational plan
Unit 2: Develop, Implement and evaluate a project plan

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Lectures: 23
Level: Advanced

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