Business Administration NQF 3

Learnership Overview

The Business Administration Services Learnership is designed to meet the needs of those learners who are
already involved, or wish to become involved, in the field of Administration in any organisation or business in
any sector. Administration competencies apply to all industries including non-commercial organisations such
as clubs and charitable organisations.

This Qualification is intended to meet and enhance standards of service within the field of Administration within all business and non-commercial sectors.

On achieving this qualification, the learner will have competencies in:

  • Gathering and reporting information;
  • Planning, monitoring and controlling information systems;
  • Maintaining booking systems;
  • Participating in meetings and processing documents and communications related thereto;
  • Utilising technology to produce information;
  • Planning and conducting basic research in an office environment;
  • Coordinating meetings, minor events and travel arrangements;
  • Setting personal goals;
  • Functioning in a team and overall business environment; and
  • Demonstrating an understanding of employment relations.

Pre-requisites / Assumed Learning

Learners accessing this Learnership should be competent in:

  •  Skills gained at NQF level 2 (Grade 10)

Further Study Option

Learners completing this qualification may consider further studies in:

  • Business Administration (NQF 4

Computer Literacy

1
Unit 1: Use a GUI based word Processor to enhance a document through the use of tables and columns
2
Unit 2: Use a Graphical User Interface (GUI) based spreadsheet application to solve a given problem

Office Administration

1
Unit 1: Monitor and Control the maintenance of office equipment
2
Unit 2: Maintain a booking system
3
Unit 3: Coordinate meetings, Minor events and travel arrangements

Professional Behaviour

1
Unit 1: Maintain a secure working environment
2
Function in a business environment
3
Operate in a team
4
Use communication skills to handle and resolve conflict in the workplace

Human Resources Management

1
Introduce new staff to the workplace
2
Demonstrate understanding of employment relations in an organisation

Business Skills

1
Unit 1: Apply basic business principles
2
Unit 2: Plan and conduct basic research in an office environment
3
Unit 3: Demonstrate an understanding of a selected business environment opportunities
4
Unit 4: Coordinate meetings, minor events and travel arrangements
5
Unit 5: Interpret basic financial statements

Business Mathematics

1
Unit 1: Use mathematics to investigate and monitor the financial aspects of personal, business, national issues
2
Unit 2: Demonstrate an understanding of the use of different number based and measurement units and an awareness of error in the context of relevant calculations
3
Unit 3: Investigate life and work related problems using data and probabilities
4
Unit 4: Describe, apply ,analyse and calculate shape and motion in 2-3D space in different contexts
5
Unit 5: Apply basic invoicing and accounting principles

Business Communication

1
Unit 1: Communicate verbally and nonverbally in the workplace
2
Unit 2: Interpret and use information from texts
3
Unit 3: Write/Present/Sign texts for a range of communicative contexts
Faq Content 1
Faq Content 2

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Lectures: 24
Level: Advanced

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