The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Development, covering basic knowledge needed for further study in the field of Systems Development at Higher Education Levels.

Module 1: Communicate effectively – First language
  • Apply comprehension skills to engage oral texts in a business environment
  • Engage in sustained oral/signed communication and evaluate spoken/signed texts
  • Read/view, analyse and respond to a variety of texts
  • Write/present/sign for a wide range of contexts
Module 2: Communicate effectively – Second language
  • Accommodate audience and context needs in oral/signed communication
  • Analyse and respond to a variety of literary texts
  • Demonstrate an understanding of the social and economic implications of the use of computers
  • Interpret and use information from texts
  • Write/present/sign texts for a range of communicative contexts
Module 3: Business numeracy
  • Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
  • Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
  • Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
Module 4: Work effectively as a team member
  • Participate in groups and/or teams to recommend solutions to problems
  • Describe information systems departments in business organisations
  • Work as a project team member
Module 5: Demonstrate an understanding of different types of computer systems
  • Demonstrate an understanding of creating multimedia/web-based computer applications with scripting
  • Demonstrate an understanding of information systems analysis
  • Demonstrate an understanding of the principles of developing software for the internet
  • Describe the types of computer systems and associated hardware configurations
Module 6: Demonstrate an understanding of computer technology principles
  • Explain the principles of computer networks
  • Explain computer architecture concepts
  • Explain how data is stored on computers
  • Demonstrate an understanding of testing IT systems against given specifications
Module 7: Demonstrate an understanding of computer programming principles
  • Describe the principles of Computer Programming
  • Apply the principles of Computer Programming
  • Describe the difference between programming in Object Orientated and Procedural Languages
Module 8: Demonstrate an understanding of problem solving techniques
  • Apply problem solving strategies
  • Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment
Module 9: Customer service
  • Comply with service levels as set out in a Contact Centre Operation
  • Handle a range of customer complaints
  • Resolve computer user`s problems
  • Supervise customer service standards
Module 10: Design a computer program
  • Design a computer program according to given specifications
  • Duration: 12 Months
  • Delivery: Classroom/Online/Blended
  • Communication at NQF level 2
  • Mathematical Literacy at NQF level 4
  • Procedural Programming
  • Object Oriented Programming
  • Fourth Generation Language Programming
  • Web site development
  • Multimedia
  • Electronic Commerce
  • National Certificate: Information Technology (Systems Development)
  • Accreditation: MICT SETA
  • SAQA ID: 78965
  • NQF Level: 4
  • Credits: 175
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