Administrative Procedure Development

Administrative Procedure Development - Online Short Course

Want to streamline office operations and improve workplace efficiency? The Administrative Procedure Development – Online Short Course is designed for professionals who want to learn how to develop, implement, and manage effective office procedures. Perfect for administrative assistants, office managers, HR personnel, and team leaders, this short course teaches practical skills to enhance productivity and ensure consistency in day-to-day operations.

Terms used for this course include:

  • “How to develop office procedures”

  • “Administrative procedures course online”

  • “Short course for office administrators”

  • “Online training for admin assistants”

  • “How to create SOPs for administration”

About the Administrative Procedure Development Short Course

This online short course focuses on empowering learners with tools to create, document, and improve administrative procedures. It is ideal for professionals aiming to ensure smooth workflow, maintain compliance, and reduce inefficiencies in the workplace.

Key Highlights:

  • 100% online and flexible – learn at your own pace.

  • Practical guidance on creating Standard Operating Procedures (SOPs).

  • Learn how to identify gaps in administrative processes and implement improvements.

  • Ideal for roles such as Office Administrator, Executive Assistant, Operations Coordinator, and HR Officer.

What You’ll Learn:

  • Step-by-step process development and documentation

  • Best practices for creating administrative policies and procedures

  • Risk assessment in procedure design

  • Tools for workflow automation and task tracking

  • Aligning procedures with organizational goals and compliance requirements

This course equips you with practical admin tools you can apply immediately to boost organizational efficiency—whether you’re working in a corporate office, government department, NGO, or small business.

This course on ‘Develop Administrative Procedures in a Selected Organisation’ is designed for individuals involved in administration within commercial or non-commercial organisations. Participants will learn to develop administrative procedures that enhance the effectiveness and efficiency of the administrative component, thereby aiding the organisation in achieving its mission, vision, and objectives.

Course Content

  • A list of all administrative systems required in a selected business environment is compiled including client-filing systems, staff administrative systems, and business systems
  • The elements and usage of each system are described in relation to the company and legal requirements
  • Resources such as staff, information technology, office space, and management requirements for the development of these administrative systems are listed, and ways of finding these resources are identified in a specific business institution
  • The administrative requirements are identified to meet the specific needs of a selected business organisation 
  • The identified administrative systems are developed in accordance with the organisational and legal requirements 
  • The administrative systems and procedures identified are presented to management and staff for approval
  •  Feedback is obtained from management and staff regarding the suitability of the systems on specifically designed feedback forms 
  • Agreed changes are made to the systems
 
  • Administrative information, which should be kept confidential, is identified in accordance with legal, company and industry requirements and practices 
  • Systems are developed to keep administrative information and records confidential and maintain the secrecy of such information as required legally and by the company
  • Mandates for access to confidential information are identified for administrative and other staff according to their job role
  • Procedures, which are in alignment with legislative and organisational requirements, are developed for the administrative systems
  • The procedure for each element of the administration system is explained to employees in line with the policies developed
  • The policies and procedures are collated into a written manual in company-specific format
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
SpecCon Short Course
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